{"id":16963,"date":"2020-07-22T11:28:13","date_gmt":"2020-07-22T09:28:13","guid":{"rendered":"https:\/\/sendapp.live\/?p=16963"},"modified":"2020-07-23T14:01:40","modified_gmt":"2020-07-23T12:01:40","slug":"videoanrufe-vorteile-fur-unternehmen","status":"publish","type":"post","link":"https:\/\/sendapp.live\/de\/2020\/07\/22\/videochiamate-vantaggi-per-le-aziende\/","title":{"rendered":"Videoanrufe, Vorteile f\u00fcr Unternehmen"},"content":{"rendered":"<p>Nach Sinchs Whitepaper zu Videoanrufen, in dem ihre prim\u00e4re Recherche mit OnePoll ergab, dass Unternehmen beginnen, die Vorteile von Videoanrufen zu nutzen <a href=\"https:\/\/sendapp.live\/de\/2020\/07\/22\/videoanrufe-fur-das-gesundheitswesen\/\" target=\"_blank\" rel=\"noopener noreferrer\">Videoanruf<\/a>; Hier sind die 5 wichtigsten Gr\u00fcnde, warum Videoanrufe der richtige Weg f\u00fcr diejenigen sind, die auf dem neuesten Stand sein wollen.<\/p>\n<h2>Fast 40% der Verbraucher w\u00fcrden bei Gelegenheit per Videoanruf mit einem Unternehmen interagieren<\/h2>\n<p>Als Unternehmen m\u00f6chten Sie sicherstellen, dass Sie dem Kunden das geben, was er will, und Kunden m\u00f6chten heute in der Lage sein, angemessen mit Marken zu kommunizieren. Tats\u00e4chlich hatte 1 von 3 der von uns befragten Verbraucher bereits per Videoanruf mit einer Marke interagiert; es ist ein Medium, das immer vertrauter wird, besonders wenn es darum geht, einfache Probleme zu l\u00f6sen oder sich einfach nur Rat zu holen.<\/p>\n<h2>Unternehmen \u00fcber 70% glauben, dass Videoanrufe das Potenzial haben, den Kundenservice zu verbessern und ihn zug\u00e4nglicher zu machen<\/h2>\n<p>Der Kunde hat immer Recht, oder? Wenn es darum geht, das Kundenerlebnis zu verbessern; Alle Unternehmen sollten sitzen und zuh\u00f6ren oder riskieren, Kunden zu verlieren. Unternehmen m\u00fcssen heute verf\u00fcgbarer sein und sich nicht mehr hinter riesigen, unpers\u00f6nlichen Callcentern verstecken. Es ist an der Zeit, tats\u00e4chlich mit Kunden zu sprechen, von Angesicht zu Angesicht, und wenn das pers\u00f6nlich nicht m\u00f6glich ist, sind Videoanrufe das Beste, was man tun kann.<\/p>\n<h2>Unternehmen glauben, dass Videoanrufe die Kosten des 50% senken k\u00f6nnten<\/h2>\n<p>Neben der Reduzierung von Gemeinkosten wie den hohen Kosten f\u00fcr mobile und internationale Telefonate k\u00f6nnen Videoanrufe auch Zeitverluste aufgrund verpasster oder vergessener Termine reduzieren und bieten das Potenzial, die Kosten f\u00fcr Gesch\u00e4ftsreisen wie Fl\u00fcge und Hotels zu senken usw., sodass Kollegen aus aller Welt zusammenkommen k\u00f6nnen, ohne das B\u00fcro zu verlassen.<\/p>\n<h2>Fast 25% der befragten Kunden w\u00fcrden einen Wechsel zu einer Bank oder einem Arzt in Betracht ziehen, die Videoanrufe als Service anbieten<\/h2>\n<p>Niemand m\u00f6chte, dass seine Kunden konkurrieren. Sie haben hart gearbeitet, um diese Kunden zu gewinnen, also m\u00f6chten Sie an ihnen festhalten. Ein sicherer Weg, dies zu tun, ist sicherzustellen, dass sie gl\u00fccklich sind. Mit dem technisch versierten Kunden Schritt zu halten, indem man Videoanrufe anbietet, k\u00f6nnte f\u00fcr einige ein Deal Breaker sein, insbesondere i <a href=\"https:\/\/en.wikipedia.org\/wiki\/Millennials\" target=\"_blank\" rel=\"noopener noreferrer\">Millennials<\/a>, dessen 50% Marken voraussichtlich Videoanrufe anbieten.<\/p>\n<h2>Die 81% der Kunden, die \u00fcber Videoanrufe mit einem Unternehmen interagierten, glauben, dass die Erfahrung positiv ist<\/h2>\n<p>Wenn Sie m\u00f6chten, dass Ihre Kunden ein positives Gef\u00fchl f\u00fcr Ihre Marke haben, m\u00fcssen Sie Videoanrufe zu Ihrem Arsenal an Kommunikationsmethoden hinzuf\u00fcgen. Jeder hat gerne gute Erfahrungen mit einem Unternehmen, es gibt einem ein gutes Gef\u00fchl, macht Lust, Freunden und Familie zu erz\u00e4hlen, was f\u00fcr eine gro\u00dfartige Erfahrung man gemacht hat, und macht es wahrscheinlicher, dass man ihre Dienste das n\u00e4chste Mal weiterempfehlt, wenn jemand danach fragt. .<\/p>","protected":false},"excerpt":{"rendered":"<p>Im Anschluss an das Whitepaper von Sinch zum Thema Videoanrufe, in dem die Prim\u00e4rstudie mit OnePoll ergab, dass Unternehmen beginnen, Videoanrufe zu nutzen, finden Sie hier die \u2026<\/p>","protected":false},"author":22,"featured_media":16964,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_daim_seo_power":"","_daim_enable_ail":"","footnotes":""},"categories":[1343],"tags":[63,32,874,53,49,833,28,855,885,31,892,46,119,58,45,41,125],"class_list":{"0":"post-16963","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mobile","8":"tag-allarme-per-whatsapp","9":"tag-android","10":"tag-app","11":"tag-archivia-chat-whatsapp","12":"tag-come-inviare-messaggi-che-si-autodistruggono-su-whatsapp-e-possibile-inviare-messaggi-whatsapp-che-si-autodistruggono-dopo-24-ore-utilizzando-funzione","13":"tag-how-to-set-up-auto-reply-for-whatsapp-guide-for-2020","14":"tag-backup","15":"tag-blog","16":"tag-bot","17":"tag-free-whatsapp-bulk-sender","18":"tag-business","19":"tag-come-leggere-i-messaggi-eliminati","20":"tag-come-inviare-messaggi-che-si-autodistruggono-su-whatsapp","21":"tag-messaggi-che-si-autodistruggono","22":"tag-messaggi-whatsapp-eliminati","23":"tag-spiare-whatsapp","24":"tag-whatsapp-web"},"yoast_head":"<!-- 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