{"id":12280,"date":"2020-03-02T10:06:55","date_gmt":"2020-03-02T09:06:55","guid":{"rendered":"https:\/\/sendapp.live\/?page_id=12280"},"modified":"2020-07-01T15:24:00","modified_gmt":"2020-07-01T13:24:00","slug":"sendapp-connect-wordpress","status":"publish","type":"page","link":"https:\/\/sendapp.live\/en\/sendapp-connect-wordpress\/","title":{"rendered":"Sendapp Connect WordPress"},"content":{"rendered":"
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Instructions for use SendApp Plugin WordPress Woocommerce<\/h2><\/div>

<\/i>How to add the tracking number of the shipment in the message template<\/a><\/h3>
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A shipment tracking number can be added to the message template with a simple method described in the linked post below. We will also show you how to create a shipping tracking number placeholder for two major WooCommerce plugins, the\u00a0tracking shipments of WooCommerce<\/a>\u00a0and the\u00a0monitoring of orders\u00a0<\/a>Yith WooCommerce<\/a>\u00a0, so using this method you can create your own placeholder for any plug-ins out there without any developer knowledge or coding.<\/p>\n

We also recommend that you read the article linked below or have at least a look at it before proceeding with one, so that you can have a better understanding of what we are doing.<\/p>\n

Shipment tracking via WooCommerce<\/strong><\/h4>\n

According to the WooCommerce document\u00a0https:\/\/docs.woocommerce.com\/document\/shipment-tracking\/<\/a>\u00a0the shipping tracking number of your order is saved under meta order (postmeta table) with the key\u00a0_wc_shipment_tracking_items<\/strong>\u00a0, but since they are saving tracking number as an array, you will also need to mention their array key in our placeholder for it to work properly.<\/p>\n

So for order data, the format for the placeholder starts with\u00a0{{order-\u00a0<\/strong>\u00a0after this, you have to mention your meta-key, which just in case\u00a0Shipping tracking for WooCommerce<\/em>\u00a0is\u00a0_wc_shipment_tracking_items<\/strong>\u00a0and since they are saving the details in an array and an array key for the shipping number according to their document is\u00a0TRACKING_NUMBER<\/em>\u00a0so we will have to add this to the placeholder with a colon (:) like\u00a0: tracking_number<\/strong>\u00a0. So the final placeholder will look like the following.<\/p>\n

{{order-_wc_shipment_tracking_items: TRACKING_NUMBER}}<\/strong><\/p>\n

And using this method you can create placeholders for any value or plug-in that uses an array to store data in the database. If you are not sure what your meta-key and matrix is, you can contact the developer of that respective plugin to find out about it, or you can also try searching for your database yourself and finding it.<\/p>\n

You can also use the following placeholders that will work for this plugin<\/p>\n

Tracking number:<\/strong>\u00a0{{order _wc_shipment_tracking_items: TRACKING_NUMBER}}
\nTracking Provider:<\/strong>\u00a0{{order _wc_shipment_tracking_items: tracking_provider}}
\nDate Shipped:<\/strong>\u00a0{{order _wc_shipment_tracking_items: date_shipped}}
\nCustom Tracking Provider:<\/strong>\u00a0{{order _wc_shipment_tracking_items: custom_tracking_provider}}
\nCustomized Tracking Link:<\/strong>\u00a0{{order-_wc_shipment_tracking_items: custom_tracking_link}}<\/p>\n

We have also created integration with the Shipment Tracking plug-in so that you can even render the tracking links for this<\/p>\n

Tracking link:<\/strong>\u00a0{{Wc-tracking-link}}<\/p>\n

Please note that the codes\u00a0short<\/a>\u00a0above will only work with the\u00a0WooCommerce shipment tracking plugin<\/a>\u00a0. But you can create placeholders for any plug-in that stores data in an array format using the same method.<\/em><\/p>\n

Advanced tracking of shipments for WooCommerce<\/strong><\/h4>\n

The advanced shipping tracking data for WooCommerce is stored in the WordPress postmeta table, so the placeholder will start with\u00a0{{Post<\/strong>\u00a0as a prefix and the tracking data will be stored in an array.<\/p>\n

Tracking number:<\/strong>\u00a0{{post-_wc_shipment_tracking_items: TRACKING_NUMBER}}
\nTracking Provider:<\/strong>\u00a0{{post-_wc_shipment_tracking_items: tracking_provider}}
\nDate Shipped:<\/strong>\u00a0{{post-_wc_shipment_tracking_items: date_shipped}}
\nCustom Tracking Provider:<\/strong>\u00a0{{post-_wc_shipment_tracking_items: custom_tracking_provider}}
\nCustomized Tracking Link:<\/strong>\u00a0{{post-_wc_shipment_tracking_items: custom_tracking_link}}<\/p>\n

We have also created integration with the Shipment Tracking plug-in so that you can even render the tracking links for this<\/p>\n

Tracking link:<\/strong>\u00a0{{Wc-tracking-link}}<\/p>\n

Note that the short codes shown above only work for\u00a0advanced shipment tracking for Zorem's WooCommerce<\/a>\u00a0. But you can create placeholders for any plug-in that stores data in an array format using the same method.<\/em><\/p>\n

AfterShip - WooCommerce monitoring<\/h4>\n

AfterShip - WooCommerce Tracking data is stored in the WordPress postmeta table, so the placeholder will start with\u00a0{{Post<\/strong>\u00a0as a prefix and their tracking data will be stored in meta-key.<\/p>\n

Tracking number:<\/strong>\u00a0{{}} Post-_aftership_tracking_number
\nFirst name<\/strong>\u00a0Courier service\u00a0:<\/strong>\u00a0{{}} Post-_aftership_tracking_provider_name
\nDate of shipment:<\/strong>\u00a0{{}} Post-_aftership_tracking_shipdate
\nTraceability code:<\/strong>\u00a0{{Post-_aftership_tracking_postal}
\nDestination Country:<\/strong>\u00a0{} {Postco<\/p>\n

Note that the above feature codes will only work with\u00a0AfterShip - WooCommerce Tracking<\/a>\u00a0. But you can create placeholders for any plug-in that stores data in meta-key format using the same method.<\/em><\/p>\n

Yith WooCommerce order tracking<\/strong><\/h4>\n

Since yith doesn't save their tracking data in array format like the plugin above, so it's much easier to create and understand the placeholder and most plugins don't save their data to an array, so this process will be the same for most plugins.<\/p>\n

Yith's data is stored in the WordPress postmeta table, so the placeholder will start with\u00a0{{Post<\/strong>\u00a0as prefix and their tracking data are stored with meta\u00a0ywot_tracking_code,<\/strong>\u00a0so the tracking code for this plugin will be<\/p>\n

{{}} Post-ywot_tracking_code<\/strong><\/p>\n

Since there is no array used in this data, we will not use the array identifier in this placeholder.<\/p>\n

Using this method you can create placeholders for any plug-in or tracking tracking out there if they don't store their data in an array, if an array is used, use the shipping tracking method via WooCommerce. If you are not sure what your meta-key is, you can contact the developer of the respective plug-in to find out about it, or you can also try to search for your database yourself and find out.<\/p>\n

You can also use the following placeholders that will work for this plugin<\/p>\n

Tracking code:<\/strong>\u00a0{{}} Post-ywot_tracking_code
\nOperator name:<\/strong>\u00a0{{}} Post-ywot_carrier_name
\nDate of<\/strong>\u00a0withdrawal\u00a0:<\/strong>\u00a0{{}} Post-ywot_pick_up_date<\/p>\n

Premium version<\/strong><\/p>\n

Operator name:<\/strong>\u00a0{{}} Post-ywot_carrier_id<\/p>\n

Note that the function codes shown above will only work with the\u00a0Yith WooCommerce order tracking<\/a>\u00a0. But you can create placeholders for any plug-ins using the same method.<\/em><\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div>

<\/i>How to create custom placeholders<\/a><\/h3>
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We support custom placeholders, which means you can create your own placeholder for any value in your database and you are not limited by the placeholders we provide at all. Just follow the placeholder format below and insert it into the template for use, no code changes, nothing.<\/p>\n

For order details\u00a0{{order- meta_key}}<\/strong><\/p>\n

For user details\u00a0{{user- meta_key}}<\/strong><\/p>\n

By post goal\u00a0{{post- meta_key}}
\n<\/strong><\/p>\n

For multi-vendor \/ marketplace plug-ins\u00a0{{vendor- meta_key}}<\/strong><\/p>\n

In the formats above simply replace the meta_key text with the real meta key.\u00a0<\/em><\/p>\n

If you don't know where the data is stored in, you can contact the respective plugin developer to find out.\u00a0<\/em><\/p>\n

 <\/p>\n

If the data in meta is saved in an array in meta or during the sending of SMS the "Array" of return in the message, to use the values of array you can use the following format<\/p>\n

{{order- meta_key: arraykey}}<\/strong><\/p>\n

{{user- meta_key: arraykey}}<\/strong><\/p>\n

{{post- meta_key: arraykey}}
\n<\/strong><\/p>\n

{{vendor- meta_key: arraykey}}<\/strong><\/p>\n

In previous formats just replace the text meta_key and arraykey with the real meta key.\u00a0<\/em><\/p>\n

If you don't know in which array key the data is stored, you can contact the respective plugin developer to find out.\u00a0<\/em><\/p>\n

How to know if the data is saved in the array?<\/h5>\n

The easiest way to verify this is to ask the plug-in developer.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div>

<\/i>Install and activate the Sendapp plugin<\/a><\/h3>
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There are two different ways to install a Sendapp plug-in.<\/p>\n

From the WordPress admin dashboard (\/ wp-admin)<\/h4>\n
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  1. Download the ".zip file" - from the "Download" tab<\/li>\n
  2. Do not unzip the downloaded .zip file<\/li>\n
  3. Log in to your WordPress admin panel.<\/li>\n
  4. Select the plugins, then Add new.<\/li>\n
  5. Select Upload Plug-in.<\/li>\n
  6. Browse the computer to select the "sendapp-wp.zip" file.<\/li>\n
  7. Click Install Now and WordPress will do its magic and install the Plugin.<\/li>\n
  8. After the installation is complete, activate the plug-in.<\/li>\n<\/ol>\n

     <\/p>\n

    Via FTP<\/h4>\n

    We recommend that only experienced users use the FTP method.<\/p>\n

      \n
    1. Download the ".zip file" - from the "Download" tab<\/li>\n
    2. Before trying to load your theme you must unzip the downloaded file "sendapp-wp.zip"<\/li>\n
    3. Open your FTP client and open your plugin folder\u00a0\u00a0(wp-content \/ plugins \/)<\/em><\/li>\n
    4. Move unzipped files\u00a0(Sendapp-wp.zip)<\/em> in the plug-ins folder. Now go to the WordPress admin dashboard => Plugins => Plugins installed and then Activate the Sendapp plug-in from there.<\/li>\n<\/ol>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div>

      <\/i>Placeholders by message model<\/a><\/h3>
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      Below is the list of placeholders that you can use in the message template. The short codes are grouped below, so they are easy to read and find.<\/div>\n

      <\/a>General<\/h4>\n
      \n\n\n\n<\/colgroup>\n\n\n\n\n\n\n\n\n\n
      {{site name}}<\/td>\nName of the site<\/td>\n<\/tr>\n
      {{Number}}-Toilet<\/td>\nOrder number<\/td>\n<\/tr>\n
      {{Toilet-order-id}}<\/td>\nOrder ID \/ Post ID<\/td>\n<\/tr>\n
      {{Toilet-end-date}}<\/td>\nOrder's date<\/td>\n<\/tr>\n
      {{Toilet-checking the order status}}<\/td>\nThe status of the order<\/td>\n<\/tr>\n
      {{-Payment-wc method}}<\/td>\nPayment method<\/td>\n<\/tr>\n
      {{Toilet-transaction-id}}<\/td>\nPayment transaction ID<\/td>\n<\/tr>\n
      {{Toilet-shipping-method}}<\/td>\nshipping method<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
      \n

      <\/a>WordPress profile details<\/h4>\n<\/div>\n\n\n\n<\/colgroup>\n\n\n\n\n\n\n\n\n\n
      {{Name}}-wp-first<\/td>\nFirst name<\/td>\n<\/tr>\n
      {{Wp-last-name}}<\/td>\nSurname<\/td>\n<\/tr>\n
      {{Username}}-Wp<\/td>\nUsername<\/td>\n<\/tr>\n
      {{Wp-nickname}}<\/td>\nnickname<\/td>\n<\/tr>\n
      {{Wp-display-name}}<\/td>\nDisplay name<\/td>\n<\/tr>\n
      Wp {{Email}}<\/td>\nE-mail<\/td>\n<\/tr>\n
      {{Wp-user-website}}<\/td>\nUser website<\/td>\n<\/tr>\n
      {{Wp-user-bio}}<\/td>\nUser biography<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
      \n

      <\/a>Details of the WooCommerce order<\/h4>\n<\/div>\n
      \n\n\n\n<\/colgroup>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
      {{Wc-product-name}}<\/td>\nAll the names of articles \/ products in order<\/td>\n<\/tr>\n
      {{Toilet-product-name-count}}<\/td>\nFirst object name then item counter<\/td>\n<\/tr>\n
      {{WC-total-products}}<\/td>\nTotal number of products in order<\/td>\n<\/tr>\n
      {{WC-total-items}}<\/td>\nTotal number of items in order<\/td>\n<\/tr>\n
      {{Wc-order-items}}<\/td>\nNames of all products in order with item counter<\/td>\n<\/tr>\n
      {{Toilet-order-amount}}<\/td>\nTotal amount (VAT included)<\/td>\n<\/tr>\n
      {{}} Toilet-off<\/td>\nTotal amount of the discount<\/td>\n<\/tr>\n
      {{Toilet Tax}}<\/td>\nTotal amount of taxes<\/td>\n<\/tr>\n
      {{Toilet-order-quantity-ex-imposed}}<\/td>\nTotal amount (excl. VAT)<\/td>\n<\/tr>\n
      {{Toilet-shipping-cost}}<\/td>\nShipping fees<\/td>\n<\/tr>\n
      {{Toilet-refund-amount}}<\/td>\nAmount refunded<\/td>\n<\/tr>\n
      {{Toilet-refund-reason}}<\/td>\nReason for refund<\/td>\n<\/tr>\n
      {{Wc-order-notes}}<\/td>\nOrder notes provided when ordering<\/td>\n<\/tr>\n
      https:\/\/yoursiteurl.com\/checkout\/order-received\/{{wc-order}}\/?key={{post-_order_key}}<\/td>\nWC order confirmation link<\/td>\n<\/tr>\n
      https:\/\/yoursiteurl.com\/checkout\/order-pay\/{{wc-order}}\/?pay_for_order=true&key={{post-_order_key}}<\/td>\nLink to the Pending Payment page<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

      WooCommerce billing details<\/h4>\n
      \n\n\n\n<\/colgroup>\n\n\n\n\n\n\n\n\n\n\n\n\n
      {{Toilet-billing-first-name}}<\/td>\nBilling name<\/td>\n<\/tr>\n
      {{Toilet-billing-last-name}}<\/td>\nBilling surname<\/td>\n<\/tr>\n
      {{Toilet-billing-company}}<\/td>\nBilling company<\/td>\n<\/tr>\n
      {{Toilet-billing-address-line-1}}<\/td>\nBilling address line 1<\/td>\n<\/tr>\n
      {{Toilet-billing-address-line-2}}<\/td>\nBilling address line 2<\/td>\n<\/tr>\n
      {{Toilet-billing-city}}<\/td>\nBilling city<\/td>\n<\/tr>\n
      {{Toilet-billing-Cap}}<\/td>\nBilling postcode \/ postcode<\/td>\n<\/tr>\n
      {{Toilet-billing-state}}<\/td>\nBilling state \/ county<\/td>\n<\/tr>\n
      {{Toilet-billing-country}}<\/td>\nBilling country<\/td>\n<\/tr>\n
      {{Toilet-invoicing Email}}<\/td>\nBilling email<\/td>\n<\/tr>\n
      {{Toilet-billing-phone}}<\/td>\nBilling phone<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

      Shipping details of WooCommerce<\/h4>\n
      \n\n\n\n<\/colgroup>\n\n\n\n\n\n\n\n\n\n\n
      {{Toilet-shipping-first-name}}<\/td>\nShipping name<\/td>\n<\/tr>\n
      {{Toilet-shipping-last-name}}<\/td>\nShipping surname<\/td>\n<\/tr>\n
      {{Toilet-shipping-company}}<\/td>\nShipping company<\/td>\n<\/tr>\n
      {{Toilet-shipping-address-line-1}}<\/td>\nShipping address line 1<\/td>\n<\/tr>\n
      {{Toilet-shipping-address-line-2}}<\/td>\nShipping address line 2<\/td>\n<\/tr>\n
      {{Toilet-shipping-city}}<\/td>\nShipping city<\/td>\n<\/tr>\n
      {{Toilet-shipping-Cap}}<\/td>\nShipping postcode \/ postcode<\/td>\n<\/tr>\n
      {{Toilet-shipping-state}}<\/td>\nShipping status<\/td>\n<\/tr>\n
      {{Toilet-shipping-country}}<\/td>\nCountry of dispatch<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
      \n

      Stock exchange notifications<\/h4>\n<\/div>\n\n\n\n<\/colgroup>\n\n\n\n
      {{product name}}<\/td>\nProduct name<\/td>\n<\/tr>\n
      {{Product-quantity}}<\/td>\nQuantity of product<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
      \n

      Multi-vendor \/ marketplace plug-in notifications<\/h4>\n<\/div>\n\n\n\n<\/colgroup>\n\n\n\n\n\n
      {{Vendor-product-name}}<\/td>\nProduct name<\/td>\n<\/tr>\n
      {{Vendor-total-items}}<\/td>\nTotal number of items in order<\/td>\n<\/tr>\n
      {{Vendor-Order-items}}<\/td>\nNames of all products in order with item counter<\/td>\n<\/tr>\n
      {{Vendor-order-amount}}<\/td>\nTotal amount (VAT included)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      <\/h4>\n

      New post<\/h4>\n\n\n\n<\/colgroup>\n\n\n\n\n\n\n\n\n\n
      {{post title}}<\/td>\nPost title<\/td>\n<\/tr>\n
      {{Content}} Post<\/td>\nPublish content<\/td>\n<\/tr>\n
      {Link} {Post}<\/td>\nInsert link<\/td>\n<\/tr>\n
      {{}} Post-extract<\/td>\nPostal statement<\/td>\n<\/tr>\n
      {{Post-author}}<\/td>\nPostal author<\/td>\n<\/tr>\n
      {{publication date}}<\/td>\nPublication date<\/td>\n<\/tr>\n
      {{Category}} Post<\/td>\nMail category (s)<\/td>\n<\/tr>\n
      {{}} Tag post<\/td>\nPublish tags<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div>

      <\/i>Setting options<\/a><\/h3>
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      Our goal is to provide the maximum possible functionality so that you as a site owner can configure the plug-in in the desired way and all this while keeping the interface easy to understand. But it is always good to know all the options.<\/p>\n

      The plugin is divided into three main sections<\/p>\n

        \n
      1. Gateway<\/li>\n
      2. Notifications<\/li>\n
      3. Send quick SMS<\/li>\n<\/ol>\n

        We will discuss each of them and the options they offer.<\/p>\n

        Gateway card<\/h4>\n

        In this way, you will be able to set the sendapp gateway you intend to use for sending WhatsApp messages together with SMS by activating the option from your Sendapp Connect.<\/p>\n

        \"\"<\/strong><\/h5>\n

        Notifications tab<\/h4>\n

        Here you will be able to activate the automatic notification of the order status of WooCommerce, so every time the order status is changed to something, these notifications will be activated if they are activated. You can enable \/ disable them specifically for customers and administrators.<\/p>\n

        Note: By default, the status of the new WooCommerce order is set to\u00a0Processing<\/strong>\u00a0, so make sure it's always on if you want to send notifications about new orders.<\/p>\n

        <\/p>\n

        Enable different gateway-based content<\/h5>\n

        This option is available under the\u00a0Customer notification<\/strong>\u00a0section, activating this\u00a0ON<\/em>\u00a0you can set up different gateways for different content. For example (use case):<\/p>\n

          \n
        1. If you only want to send a new order notification to the countries that are set up for Twilio Gateway and for all other countries that you want to send a notification for all order updates, you can set this option by activating this option and selecting the status and their content for each gateway you set up on the Gateway tab.<\/li>\n
        2. If you want to send SMS in different languages for the countries configured in the Gateway tab, activating this function on all the gateways set in the Gateway tab will be listed and you can edit the content for each of them.<\/li>\n<\/ol>\n

          <\/p>\n

          Send quick SMS<\/h4>\n

          From here you can send quick SMS to any desired number. You can also send SMS to multiple numbers by separating different numbers with a comma (\u00a0,<\/strong>\u00a0). If different gateways are set for different countries, the message will be routed by the gateway set for that specific country, in case there are multiple numbers from different countries, in this case, the numbers will be routed from the respective gateways.<\/p>\n

          \"\"<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t

          \n\t\t
          \n\t\t\t
          \n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Instructions for using SendApp Plugin WordPress Woocommerce How to add a tracking number to your message template A tracking number can be added to your message template...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_daim_seo_power":"","_daim_enable_ail":"","footnotes":""},"class_list":["post-12280","page","type-page","status-publish"],"yoast_head":"\nSendapp Connect Wordpress - SendApp - Software Whatsapp Marketing<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sendapp.live\/en\/sendapp-connect-wordpress\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sendapp Connect Wordpress\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sendapp.live\/en\/sendapp-connect-wordpress\/\" \/>\n<meta property=\"og:site_name\" content=\"SendApp - 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