{"id":33259,"date":"2024-12-04T12:17:42","date_gmt":"2024-12-04T11:17:42","guid":{"rendered":"https:\/\/sendapp.live\/?page_id=33259"},"modified":"2025-01-21T21:46:39","modified_gmt":"2025-01-21T20:46:39","slug":"sendapp-cloud-user-guide","status":"publish","type":"page","link":"https:\/\/sendapp.live\/en\/guida-alluso-di-sendapp-cloud\/","title":{"rendered":"Sendapp Cloud User Guide"},"content":{"rendered":"
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Sendapp Cloud User Guide
\nAccount creation, connection and address book management<\/span><\/h2>\n\t<\/div>\n<\/div>\n\n\n\n\n
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Designed for small and medium-sized companies,<\/span>
\nto revolutionize communication with customers.<\/span><\/h3>\n\t<\/div>\n<\/div>\n\n\n\nFree trial<\/span><\/a>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t
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Instructions for use SendApp<\/h2><\/div>

<\/i>Creating a Sendapp Cloud account<\/a><\/h3>
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-Choose the plan that best suits your needs or opt for the free trial period.
\n-Access the interface of\u00a0Sendapp Cloud<\/a>\u00a0to start setting up your account.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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Adding WhatsApp account
\n<\/b><\/b>-Go to the section\u00a0Whatsapp<\/b>\u00a0and click on\u00a0Add Account<\/b>.
\n-Scan the\u00a0QR-Code<\/b>\u00a0generated with the WhatsApp app on your phone.
\n-Once the scan is complete, the WhatsApp account will be displayed on\u00a0Sendapp Cloud<\/a>.
\n-Select the account<\/b>\u00a0Just added as main to start using it.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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<\/i>Creating a contact list<\/a><\/h3>
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-Log in to the section\u00a0Reports<\/b>\u00a0and click on\u00a0Contacts<\/b>.
\n-Premiums on\u00a0Add New<\/b>, assign a name to the rubric (e.g., \"Test2\") and click on\u00a0Save<\/b>.
\n-The newly created address book will be visible in the contact list.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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Populating the address book
\n<\/b><\/b>-In the created address book, click on the middle button next to the name of the address book (e.g., \"Test2\").
\n-Select option\u00a0Import<\/b>:
\n-Manual input:<\/b>\u00a0Fill in the fields directly from the form.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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Using a CSV template:
\n<\/b><\/b>1.Download the example template provided.
\n2.Open the template in\u00a0Google Sheets<\/b>.
\n3.Enter phone numbers with\u00a0country code<\/b>\u00a0and contact details (e.g., name).
\n4.Download the completed file in\u00a0Comma Separated Values (.csv)<\/b>\u00a0by selecting\u00a0Files > Downloads > CSV<\/b>.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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Uploading CSV file to\u00a0Sendapp Cloud<\/a>
\n<\/b><\/b>-Back to top\u00a0Sendapp Cloud<\/a><\/b>, go to the rubric and click on\u00a0CSV Upload<\/b>.
\n-Select the CSV file created and uploaded by Google Sheets.
\n-The address book will be automatically organized and ready to use.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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<\/i>How to create and manage mass campaigns on Sendapp Cloud<\/a><\/h3>
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Access to the Bulk Messaging feature
\n<\/b><\/b>-Go to the section\u00a0Bulk Messaging<\/b>\u00a0From the main menu.
\n-Click on\u00a0Add New Campaign<\/b>\u00a0To start creating a new campaign.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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Campaign Creation
\n<\/b><\/b>-Campaign name:<\/b>\u00a0Assigns a descriptive name to the campaign to easily identify it.
\n-Account selection:<\/b>\u00a0Choose the WhatsApp account to use for sending messages.
\n-Reference Rubric:<\/b>\u00a0selects the address book of contacts (e.g., \"Test2\") created earlier.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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