{"id":16878,"date":"2020-07-20T16:02:51","date_gmt":"2020-07-20T14:02:51","guid":{"rendered":"https:\/\/sendapp.live\/?p=16878"},"modified":"2020-07-20T16:02:51","modified_gmt":"2020-07-20T14:02:51","slug":"mobile-messaging-6-secret-tools","status":"publish","type":"post","link":"https:\/\/sendapp.live\/en\/2020\/07\/20\/messaggistica-mobile-6-strumenti-segreti\/","title":{"rendered":"Mobile messaging 6 secret tools"},"content":{"rendered":"
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Mobile messaging 6 secret tools<\/h1>\n

Leaders in marketing and customer experience are focused on mobile as a\u00a0<\/span><\/span><\/span>way\u00a0<\/span><\/span>critic\u00a0\u00a0<\/span><\/span><\/span>to reach customers. And messaging has become the priority for 2020. New research from Sinch shows that consumers are ready to embrace new formats and features when sending and receiving text messages. They want messaging options for interacting with healthcare professionals, banks, stores, and many more. (You see\u00a0\u00a0<\/span><\/span>datagrafo\u00a0<\/span><\/span>\u00a0under.)<\/span><\/span><\/span>\u00a0<\/span><\/p>\n

Utility of messaging scenarios<\/span><\/h2>\n

To what extent do consumers find value in these industry-specific types of messaging?<\/span><\/h3>\n

\"Graph<\/p>\n

But even when corporate brands rush to create engaging mobile experiences through messaging, there are some features and formats that aren't well understood yet. We review the most compelling mobile messaging tools and the most compelling ways that CX marketers and leaders are leveraging text messaging to engage customers, build trust, and generate revenue.\u00a0<\/span><\/span><\/span>\u00a0<\/span><\/p>\n

1. Translations in real time<\/span><\/span><\/span><\/h2>\n

In some scenarios, the two parties exchanging messages speak distinct languages but need information in real time. For example, tourists who use ridesharing services (or vice versa, a driver who is not fluent in the local language). Insert translations in real time. Brands can use messaging intermediaries to provide real-time translations of conversations, whether it's chat on the fly to coordinate a rideshare retreat, or more technical discussions about a product or service.\u00a0<\/span><\/span><\/span><\/p>\n

2.\u00a0<\/span>Custom video<\/span><\/span><\/span><\/span><\/span><\/h2>\n

Many marketers don't understand custom video design, but for some businesses they depend on building trusting relationships. Custom videos offer a way to create a human connection:<\/span><\/span><\/span><\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

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