{"id":15808,"date":"2020-05-07T12:06:11","date_gmt":"2020-05-07T10:06:11","guid":{"rendered":"https:\/\/sendapp.live\/?p=15808"},"modified":"2021-02-18T10:51:12","modified_gmt":"2021-02-18T09:51:12","slug":"comment-configurer-reponse-automatique-pour-whatsapp","status":"publish","type":"post","link":"https:\/\/sendapp.live\/fr\/2020\/05\/07\/come-impostare-la-risposta-automatica-per-whatsapp\/","title":{"rendered":"COMMENT D\u00c9FINIR LA R\u00c9PONSE AUTOMATIQUE POUR WHATSAPP"},"content":{"rendered":"

Dans cet article de blog, nous verrons comment configurer une fonction de r\u00e9ponse automatique pour WhatsApp.<\/p>\n

Dans cet article, nous allons vous aider \u00e0 comprendre la ruse des chatbots WhatsApp. Pour commencer, parlons du fonctionnement de la r\u00e9ponse automatique pour WhatsApp.<\/p>\n

Il existe deux mani\u00e8res de configurer des r\u00e9ponses automatiques pour votre entreprise\u00a0: en utilisant Whatsapp Entreprise<\/strong> et l'utilisation de API d'entreprise WhatsApp<\/strong>.<\/p>\n

R\u00c9PONSE AUTOMATIQUE \u00c0 L'AIDE DE WHATSAPP BUSINESS<\/h3>\n

WhatsApp Business est une plateforme con\u00e7ue pour les petites et moyennes entreprises. Vous permet de configurer des \u00ab\u00a0messages d'absence\u00a0\u00bb lorsque vous n'\u00eates pas disponible ou en ligne.<\/p>\n

Dans cet article, nous parlerons du processus de distribution des messages de r\u00e9pondeur automatique pour votre entreprise.<\/p>\n

\"\"
Activer les messages automatiques WhatsApp<\/a> La plupart des entreprises travaillent 8 \u00e0 12 heures par jour. Ainsi, m\u00eame si vous n'\u00eates disponible que de 9h \u00e0 17h, vos clients interagiront avec les entreprises en fonction de leur convenance.Ces clients passent \u00e0 c\u00f4t\u00e9 d'opportunit\u00e9s g\u00e9n\u00e9ratrices de revenus. Une entreprise qui n'interagit avec ses clients que huit heures par jour perd plus des 2\/3 de son chiffre d'affaires potentiel. Un message d'absence vous permet d'informer vos clients de votre absence et les encourage \u00e0 descendre plus facilement dans l'entonnoir.<\/figcaption><\/figure>\n

\"message_\u00e9loignement\"<\/p>\n

En utilisant WhatsApp<\/a> Entreprise, vous pouvez mettre en place des r\u00e9ponses automatiques et les programmer selon les horaires que vous souhaitez.<\/p>\n

La premi\u00e8re \u00e9tape consiste \u00e0 d\u00e9cider qui re\u00e7oit quel message via. Vous pouvez d\u00e9cider si un seul message d'absence est envoy\u00e9 \u00e0 tous vos clients ou s'il est envoy\u00e9 \u00e0 des clients sp\u00e9cifiques.<\/p>\n

La deuxi\u00e8me \u00e9tape consiste \u00e0 programmer le message d'absence pour qu'il fonctionne \u00e0 une heure pr\u00e9cise. L'heure d'activation recommand\u00e9e est pendant les heures de fermeture de l'activit\u00e9.<\/p>\n

Si un client vous contacte pendant ces heures "hors", les messages seront envoy\u00e9s en fonction de vos pr\u00e9f\u00e9rences.<\/p>\n

\u00c9TAPES POUR CONFIGURER LA R\u00c9PONSE AUTOMATIQUE\u00a0:<\/h4>\n
    \n
  1. Appuyez sur les trois points verticaux en haut \u00e0 droite de votre application WhatsApp. De l\u00e0, cliquez sur Param\u00e8tres, suivi de Param\u00e8tres de l'entreprise<\/strong> et enfin sur MAbsence de message<\/strong>.<\/li>\n
  2. Maintenant, activez le bouton bascule "Envoyer un message".<\/li>\n
  3. Ensuite, entrez le message "absent" ou appuyez dessus pour modifier le message qui sera envoy\u00e9 \u00e0 vos clients en cons\u00e9quence.<\/li>\n
  4. Apr\u00e8s avoir modifi\u00e9 le message, s\u00e9lectionnez le type de planification pour savoir quand planifier la distribution des messages.<\/li>\n
  5. Ensuite, s\u00e9lectionnez les destinataires auxquels vous souhaitez envoyer le message.<\/li>\n<\/ol>\n

    PROGRAMMATION DE L'ENVOI DES MESSAGES\u00a0:<\/h4>\n
      \n
    • Toujours programmer : S\u00e9lectionnez cette option lorsque vous \u00eates hors de la ville et que vous ne pouvez pas parler \u00e0 vos clients pendant des jours.<\/li>\n
    • Calendrier personnalis\u00e9\u00a0: cette option doit \u00eatre s\u00e9lectionn\u00e9e lorsque vous souhaitez envoyer des messages uniquement pendant une certaine dur\u00e9e. D\u00e9finissez une dur\u00e9e et si un client vous envoie un SMS dans ce laps de temps, vous activerez un message d'absence.<\/li>\n
    • En dehors des heures de travail\u00a0: cette fonctionnalit\u00e9 est bas\u00e9e sur ce que vous avez sp\u00e9cifi\u00e9 comme heures de travail dans votre profil. Une fois configur\u00e9s, les messages d'absence seront envoy\u00e9s automatiquement si une r\u00e9ponse est re\u00e7ue en dehors des heures de bureau.<\/li>\n<\/ul>\n
      \"\"
      Configuration d'un message d'envoi pour WhatsApp<\/figcaption><\/figure>\n

      COMMENT S\u00c9LECTIONNER LES DESTINATAIRES<\/h4>\n
        \n
      • Tous\u00a0: Mod\u00e8le unique pour tous les clients.<\/li>\n
      • Tous sauf certains : Tous sauf certains clients.<\/li>\n
      • Certains des contacts\u00a0: seuls quelques clients re\u00e7oivent le message envoy\u00e9<\/li>\n<\/ul>\n

        Il est important de noter deux choses.<\/p>\n

          \n
        1. Enregistrer toutes les modifications.<\/li>\n
        2. Veuillez noter que vos messages d'absence ne seront envoy\u00e9s que si vous disposez d'une connexion Internet active.<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"

          Dans cet article, nous allons expliquer comment configurer une r\u00e9ponse automatique sur WhatsApp. Nous vous aiderons \u00e0 comprendre les subtilit\u00e9s des chatbots WhatsApp. Pour commencer, parlons de\u2026<\/p>","protected":false},"author":22,"featured_media":11634,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_daim_seo_power":"","_daim_enable_ail":"","footnotes":""},"categories":[19],"tags":[122,833,30],"class_list":{"0":"post-15808","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-whatsapp","8":"tag-risposta-automatica-per-whatsapp","9":"tag-how-to-set-up-auto-reply-for-whatsapp-guide-for-2020","10":"tag-sendapp"},"yoast_head":"\nCOME IMPOSTARE LA RISPOSTA AUTOMATICA PER WHATSAPP<\/title>\n<meta name=\"description\" content=\"RISPOSTA AUTOMATICA PER WHATSAPP\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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