{"id":16998,"date":"2020-07-23T15:52:22","date_gmt":"2020-07-23T13:52:22","guid":{"rendered":"https:\/\/sendapp.live\/?p=16998"},"modified":"2020-07-23T15:52:22","modified_gmt":"2020-07-23T13:52:22","slug":"transformation-numerique-pour-repondre-aux-besoins-des-clients","status":"publish","type":"post","link":"https:\/\/sendapp.live\/fr\/2020\/07\/23\/trasformazione-digitale-per-soddisfare-le-esigenze-dei-clienti\/","title":{"rendered":"Transformation num\u00e9rique pour r\u00e9pondre aux besoins des clients"},"content":{"rendered":"
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Suite au r\u00e9cent lancement de notre livre blanc ; Guide de l'op\u00e9rateur de r\u00e9seau sur la diff\u00e9renciation \u00e0 l'\u00e8re num\u00e9rique\u00a0: comment une politique et une tarification consolid\u00e9es peuvent fournir un avantage concurrentiel, Le chef de produit, Victor Fernandez<\/a>; discute des d\u00e9fis auxquels sont confront\u00e9s les op\u00e9rateurs mobiles pour faire face \u00e0 une transformation num\u00e9rique.<\/p>\n

La transformation num\u00e9rique offre aux op\u00e9rateurs t\u00e9l\u00e9coms l'opportunit\u00e9 de reconstruire leur position sur un march\u00e9 marchandis\u00e9\u00a0; raviver l'enthousiasme des clients et remodeler la structure des co\u00fbts d'exploitation, ce qui pourrait se traduire par une valeur ajout\u00e9e pour l'industrie.<\/p>\n

Les clients pensent d\u00e9sormais en termes de services plut\u00f4t que de trafic. Ils veulent diffuser des vid\u00e9os et de la musique \u00e0 la demande, ils veulent rester \u00e0 jour avec les r\u00e9seaux sociaux et jouer \u00e0 des jeux en ligne en d\u00e9placement. Ils ne veulent pas s'inqui\u00e9ter de la consommation de trafic en faisant cela.<\/p>\n

Entreprenez une transformation num\u00e9rique pour r\u00e9pondre aux besoins des clients<\/a> pr\u00e9sente aujourd'hui aux op\u00e9rateurs mobiles des d\u00e9fis\u00a0:<\/h2>\n
    \n
  • La transformation num\u00e9rique commence par un contr\u00f4le en temps r\u00e9el. Permettre aux clients de d\u00e9cider, d'acheter et de configurer leurs services mobiles en fonction de leurs besoins sp\u00e9cifiques \u00e0 un moment donn\u00e9\u00a0; signifie que le contr\u00f4le en temps r\u00e9el est indispensable. Les op\u00e9rateurs mobiles souhaitant offrir une exp\u00e9rience num\u00e9rique compl\u00e8te doivent r\u00e9agir en fonction des attentes des clients, ainsi que r\u00e9agir de mani\u00e8re appropri\u00e9e aux fonctionnalit\u00e9s d'abonnement.<\/li>\n
  • La n\u00e9cessit\u00e9 d'adapter votre offre est une cons\u00e9quence du contr\u00f4le en temps r\u00e9el et d'une meilleure connaissance de la fa\u00e7on dont les clients utilisent vos services.
    \nLa croissance massive de la consommation de donn\u00e9es n\u00e9cessite une optimisation rationalis\u00e9e du r\u00e9seau. Pour \u00eatre en mesure de fournir la qualit\u00e9 de service attendue pour chaque situation, service ou application pour lesquels les clients utilisent leurs appareils mobiles, et pour garantir une exp\u00e9rience satisfaisante, les bonnes politiques doivent \u00eatre appliqu\u00e9es au bon client au bon moment pour pr\u00e9server le r\u00e9seau. optimisation.<\/li>\n
  • \n

    Les op\u00e9rateurs mobiles investissent un grand pourcentage de leur budget pour am\u00e9liorer les capacit\u00e9s et les capacit\u00e9s du r\u00e9seau d'acc\u00e8s, et il est essentiel de permettre aux outils qui rationalisent l'utilisation des capacit\u00e9s et des capacit\u00e9s de servir tous les clients \u00e9quitablement et de fournir une qualit\u00e9 d'exp\u00e9rience, permettant aux op\u00e9rateurs mobiles de garder une longueur d'avance sur la comp\u00e9tition.<\/h3>\n<\/li>\n
  • Plus les fonctions PCC sont int\u00e9gr\u00e9es (PCRF, SPR, OCS), plus l'op\u00e9ration est pratique, plus le "time to market" devient court. Ce n'est un secret pour personne que la gestion d'un r\u00e9seau mobile est une t\u00e2che \u00e9norme et complexe. Et, comme d\u00e9j\u00e0 mentionn\u00e9 dans les points pr\u00e9c\u00e9dents, les attentes et les demandes des clients augmentent chaque jour. Par cons\u00e9quent, un d\u00e9lai de mise sur le march\u00e9 court pour les nouveaux produits et services ainsi que des processus op\u00e9rationnels rentables sont essentiels lorsqu'il s'agit de g\u00e9n\u00e9rer de la valeur et de r\u00e9duire les co\u00fbts, la complexit\u00e9 et les risques. Les op\u00e9rateurs mobiles doivent rechercher des fonctions de r\u00e9seau \u00e9troitement int\u00e9gr\u00e9es les unes aux autres, afin de minimiser les processus de configuration, r\u00e9duisant non seulement le personnel mais \u00e9galement le besoin de comp\u00e9tences hautement qualifi\u00e9es qui peuvent \u00eatre difficiles \u00e0 trouver sur le march\u00e9.<\/li>\n<\/ul>\n

    Pour ces raisons, l'architecture PCC devient incontournable dans les r\u00e9seaux des op\u00e9rateurs mobiles.<\/h2>\n

    Symsoft est all\u00e9 encore plus loin en consolidant les principales fonctions de PCC\u00a0: le syst\u00e8me de recharge en ligne (OCS), le r\u00e9f\u00e9rentiel de profils d'abonnement (SPR) et la fonction de contr\u00f4le des politiques et des tarifs (PCRF) en une seule entit\u00e9 r\u00e9seau, r\u00e9duisant ainsi les points potentiels de l'\u00e9chec, les efforts d'int\u00e9gration et le d\u00e9lai de mise sur le march\u00e9 pour mettre en \u0153uvre de nouveaux produits et services.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"

    Suite au lancement r\u00e9cent de notre livre blanc, Le guide de l'op\u00e9rateur de r\u00e9seau sur la diff\u00e9renciation \u00e0 l'\u00e8re num\u00e9rique : comment la consolidation des politiques et des prix peut\u2026<\/p>","protected":false},"author":22,"featured_media":17001,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_daim_seo_power":"","_daim_enable_ail":"","footnotes":""},"categories":[1343],"tags":[63,32,874,53,122,49,833,31,892,33,54,50,854,118,46,828,128,40,39],"class_list":{"0":"post-16998","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mobile","8":"tag-allarme-per-whatsapp","9":"tag-android","10":"tag-app","11":"tag-archivia-chat-whatsapp","12":"tag-risposta-automatica-per-whatsapp","13":"tag-come-inviare-messaggi-che-si-autodistruggono-su-whatsapp-e-possibile-inviare-messaggi-whatsapp-che-si-autodistruggono-dopo-24-ore-utilizzando-funzione","14":"tag-how-to-set-up-auto-reply-for-whatsapp-guide-for-2020","15":"tag-free-whatsapp-bulk-sender","16":"tag-business","17":"tag-google-chat-lalternativa-gratuita-a-whatsapp","18":"tag-rendi-i-messaggi-piu-attraenti-con-sendapp","19":"tag-come-archiviare","20":"tag-numero-virtuale-per-attivare-whatsapp","21":"tag-come-inviare","22":"tag-come-leggere-i-messaggi-eliminati","23":"tag-coronavirus","24":"tag-custom-message","25":"tag-da-android-su-iphone","26":"tag-da-iphone-su-android"},"yoast_head":"\nTrasformazione 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