{"id":19913,"date":"2021-03-09T11:59:53","date_gmt":"2021-03-09T10:59:53","guid":{"rendered":"https:\/\/sendapp.live\/?p=19913"},"modified":"2024-07-22T16:34:46","modified_gmt":"2024-07-22T14:34:46","slug":"whatsapp-automatise-pour-restaurant","status":"publish","type":"post","link":"https:\/\/sendapp.live\/fr\/2021\/03\/09\/whatsapp-automatizzato-per-ristorante\/","title":{"rendered":"WhatsApp automatis\u00e9 pour votre restaurant"},"content":{"rendered":"

Les restaurants comptent sur WhatsApp<\/a> pour g\u00e9rer les r\u00e9servations et les commandes \u00e0 domicile.<\/p>\n

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WhatsApp pour les restaurants ? Oui, lisez la suite, le service WhatsApp<\/a> l'automatisation des restaurants et des bars est d\u00e9sormais une r\u00e9alit\u00e9 avec\u00a0EnvoyerApp<\/strong><\/a>. Avec cet outil il est d\u00e9sormais possible de prendre des commandes et de garder le contr\u00f4le des ventes gr\u00e2ce \u00e0 un panneau visuel, mais aussi de r\u00e9pondre automatiquement (ou manuellement) aux utilisateurs et d'effectuer des r\u00e9servations. Et c'est que, ces derni\u00e8res ann\u00e9es, nous avons vu \u00e0 quel point les demandes de commandes \u00e0 domicile ont augment\u00e9 de fa\u00e7on exponentielle, \u00e9largissant le champ d'action des clubs et restaurants de toutes sortes. Cependant, le confinement a amen\u00e9 les bars, restaurants et clubs \u00e0 innover dans la mani\u00e8re de vendre leurs produits. Comment se sont d\u00e9roul\u00e9es ces ventes ? Principalement de deux mani\u00e8res, WhatsApp et les appels t\u00e9l\u00e9phoniques, WhatsApp \u00e9tant le canal qui s'est le plus d\u00e9velopp\u00e9 pour traiter les commandes de collecte d'adresse. \u00c0 tel point qu\u2019il y a eu une augmentation de ce type de commandes entre40% et 50% selon donn\u00e9es\u00a0Juste manger<\/em>\u00a0.<\/strong><\/p>\n

Gr\u00e2ce \u00e0 l'utilisation de l'application de messagerie, de nombreux restaurants de quartier et de zones moins centrales ont r\u00e9ussi \u00e0 maintenir une partie du service pendant la p\u00e9riode de confinement. Mais g\u00e9rer manuellement ce type de communication \u00e9tait tr\u00e8s fastidieux, ce qui a amen\u00e9 certains membres de l'\u00e9quipe \u00e0\u00a0Attente 24h\/24 et 7j\/7<\/strong>\u00a0de l'outil pour pouvoir r\u00e9pondre aux questions re\u00e7ues. Maintenant que l'utilisation de ce canal est normalis\u00e9e, il est temps de\u00a0chercher des solutions plus efficaces<\/strong>\u00a0qui am\u00e8nent votre restaurant \u00e0 profiter pleinement de cette application de messagerie. Dans cette optique, de quelles applications SendApp dispose-t-elle dans votre restaurant ? Nous voyons:<\/p>\n

1. Gestion des questions fr\u00e9quemment pos\u00e9es<\/h2>\n

\u00c0 quelle heure ouvre le restaurant ? Quelle est l'adresse exacte ? Quel est le m\u00e9tro le plus proche ? Avez-vous des produits pour les coeliaques ? Ce ne sont l\u00e0 que quelques-unes des questions que les utilisateurs peuvent vous poser par e-mail, Facebook Messenger ou par t\u00e9l\u00e9phone. Si vous automatisez cette s\u00e9rie de questions via Sendapp, vous pouvez investir votre temps dans la cr\u00e9ation de nouvelles recettes ou de nouvelles fa\u00e7ons de faire conna\u00eetre votre \u00e9tablissement. Que pensez-vous?<\/p>\n

2. Commande \u00e0 retirer \u00e0 domicile<\/h2>\n

Comme nous l\u2019avons soulign\u00e9 pr\u00e9c\u00e9demment, il s\u2019agit sans aucun doute de l\u2019un des services qui a connu la plus forte croissance ces derni\u00e8res ann\u00e9es. Dans cette optique, il est temps de commencer \u00e0 repenser ce service, quel que soit le type de service et de nourriture que vous proposez. En fait, des restaurants \u00e9toil\u00e9s Michelin comme DiverXO \u00e0 Madrid ont d\u00e9j\u00e0 commenc\u00e9 \u00e0 cr\u00e9er une ligne sp\u00e9ciale pour la livraison \u00e0 domicile. Incroyable, non ?<\/p>\n

SendApp vous permettra d'automatiser votre processus de gestion des commandes afin que vous puissiez concentrer toute votre attention sur le processus de pr\u00e9paration des aliments. Oubliez de d\u00e9crocher le t\u00e9l\u00e9phone, WhatsApp<\/a> devenez votre alli\u00e9 gr\u00e2ce \u00e0\u00a0EnvoyerApp.<\/strong><\/p>\n<\/div>\n<\/div>\n

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\"Commande<\/div>\n

\"Commande<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/figure>\n

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\"Image<\/div>\n

\"Restaurant<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/figure>\n

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\"Restaurant<\/div>\n

\"Restaurant<\/p>\n<\/div>\n<\/div>\n<\/div>

Capture d'\u00e9cran du processus de gestion des commandes \u00e0 domicile.<\/figcaption><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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3. R\u00e9servation de table<\/h2>\n

Si vous n'avez pas encore automatis\u00e9 le processus de r\u00e9servation d'une table dans votre restaurant, avec SendApp vous pouvez le faire en deux clics. De cette fa\u00e7on, vous remplirez vos locaux chaque jour sans avoir \u00e0 r\u00e9pondre aux appels, emails ou WhatsApps qui arrivent un \u00e0 un pour r\u00e9server une table. Simple, hein ?<\/p>\n<\/div>\n<\/div>\n<\/section>\n

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Pr\u00e9parez votre entreprise \u00e0 la prochaine \u00e8re de service via WhatsApp et offrez une exp\u00e9rience innovante \u00e0 vos clients en vendant davantage et en investissant votre temps pour am\u00e9liorer la qualit\u00e9 de votre service.<\/p>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"

Les restaurants utilisent WhatsApp pour g\u00e9rer les r\u00e9servations et les commandes \u00e0 emporter. WhatsApp pour les restaurants\u00a0? Oui, lisez la suite\u00a0: le service WhatsApp automatis\u00e9 pour les restaurants et les bars\u2026<\/p>","protected":false},"author":22,"featured_media":19917,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_daim_seo_power":"","_daim_enable_ail":"","footnotes":""},"categories":[19],"tags":[2549,2685,2689,2593,2550,2684,2683,2678,25,2688,2686,2687],"class_list":{"0":"post-19913","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-whatsapp","8":"tag-automation-software","9":"tag-automatized","10":"tag-delivery","11":"tag-marketing-automation","12":"tag-marketing-automation-software","13":"tag-online","14":"tag-order","15":"tag-safe-delivery","16":"tag-whatsapp","17":"tag-whatsapp-for-restaurant","18":"tag-whatsapp-order","19":"tag-whatsapp-ordering-system"},"yoast_head":"\nWhatsApp automatizzato per il tuo ristorante<\/title>\n<meta name=\"description\" content=\"I ristoranti si affidano a WhatsApp per gestire le prenotazioni e gli ordini a casa. 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