{"id":19713,"date":"2021-02-26T11:31:06","date_gmt":"2021-02-26T10:31:06","guid":{"rendered":"https:\/\/sendapp.live\/?p=19713"},"modified":"2021-02-26T11:42:49","modified_gmt":"2021-02-26T10:42:49","slug":"trends-customer-care-messaging-sendapp","status":"publish","type":"post","link":"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/","title":{"rendered":"Trends for Customer Care Messaging in 2021"},"content":{"rendered":"

Can\u2019t wait for 2020 to be over? Luckily for you, a new year is just around the corner and we\u2019re already busy analysing what it has in store for us. Trends for Customer Care Messaging. Discover these 6 tips from our messaging CX experts and start 2021 fresh!<\/p>\n

#1 \u2013 MAKE YOUR CONVERSATIONS HYPER-PERSONALIZED \ud83d\udcac<\/b><\/h3>\n

Personalization has been a major topic for years now, and with good reason! Customers are more likely to purchase from brands that offer a personalized experience. That\u2019s why in 2021,\u00a0personalization goes beyond marketing and into every way that customers interact with your business<\/b>.<\/p>\n

Connecting with customers on their favorite channels will be key in 2021. Start conversations on Facebook<\/a>, WhatsApp<\/a>, Instagram<\/a> and other popular messaging apps. Not only for customer care, but also for promotions, updates, orders or other personalized messages. Be personal, in every step of their journey!<\/p>\n

#2 \u2013 GET YOUR OWN CHATBOT UP AND RUNNING \ud83e\udd16<\/b><\/h3>\n

It\u2019s not the first time you\u2019ve heard of chatbots and this will definitely not be the last. We expect that chatbots will be even more popular in 2021!\u00a0 Trends for Customer Care Messaging. Not only are they extremely useful in building excellent customer experiences, they also bring tons of benefits to businesses.<\/p>\n

Handle simple or repetitive questions, lead generation, collecting customer data, operating 24\/7, increased customer engagement \u2026\u00a0<\/i>and we\u2019re just getting started! According to our customer database, businesses are looking for chatbot solutions more than ever! And if you take into consideration that chatbots can\u00a0save operational costs up to 30%<\/b>, it\u2019s easy to understand why brands see bots as a must-have in 2021.<\/p>\n

#3 \u2013 TURN YOUR CUSTOMER ENGAGEMENT DATA INTO GOLD \ud83e\udd47<\/b><\/h3>\n

Data analysis is hot and will continue to be in 2021. You can never have enough data when it comes to\u00a0customer<\/i>\u00a0data. That\u2019s why reporting and analytics in messaging are gaining importance.\u00a0And if data is the new gold, conversational data\u00a0 will be the new platinum.<\/i>\u00a0Because of messaging, more data can be captured, analysed and used.<\/b><\/p>\n

Think about\u00a0frequently asked questions, hot topics, product questions, service concerns,..<\/i>.? All this data can be analysed and put into meaningful reports to make company-wide decisions. Get to know your customers even better in 2021, and build exceptional customer experiences for the future.<\/p>\n

#4 \u2013 DEVELOP AN OMNICHANNEL STRATEGY \ud83d\udd04<\/b><\/h3>\n

Customers expect companies to be available and consistent across all their favorite platforms and channels. Not only do they want support in every step of the way, they want you to know them! Without having to constantly repeat their issue or their customer data when they reach out through a different channel.\u00a0Your customer data should follow your customer, wherever they go.\u00a0<\/b><\/p>\n

It\u2019s clear that walls between sales, marketing and customer support are coming down. Customers want to interact on many levels! In addition, companies need a unified approach across all channels and a solid integration with their customers CRM data.<\/p>\n

#5 \u2013 BE PREPARED FOR HIGH VOLUMES IN MESSAGING \ud83d\udcf2<\/b><\/h3>\n

During the pandemic, more and more people discovered the road to messaging. And in 2021, they are here to stay! Trends for Customer Care Messaging. We saw volumes in messages rising and we believe they will continue to grow in 2021, as people feel how effortless messaging with businesses can be. Digitalization is going faster than ever, and offline conversations are now often replaced with online messaging.<\/b><\/p>\n

We\u2019ve also noticed that companies utilize messaging platforms to talk to customers more and more. Rather than creating their own app, they now feel like communicating on these messaging apps is easier, because it\u2019s already on their customers phone.<\/p>\n

#6 \u2013 FOCUS ON PRIVACY AND SECURITY \ud83d\udd10<\/b><\/h3>\n

Data breaches, phishing, cyber attacks \u2026 it\u2019s all over the news and it looks like it\u2019s here to stay in the near future. Privacy and security should therefore be on every company\u2019s focus list for 2021.\u00a0Companies that are serious about privacy should respect their customers and invest in solid solutions.<\/b><\/p>\n

Not only companies, but also customers are getting more concerned about their data and security. And while data is important, customers should feel like they can trust you and that giving you their data is getting them a personalized experience in return.<\/p>\n

Ready for 2021 and beyond?<\/b><\/h2>\n

START WITH A MESSAGING-FIRST\u00a0<\/b>STRATEGY TODAY! \ud83d\ude80<\/b><\/h3>\n

Want to make sure you\u2019re all set for the future? According to our CX messaging experts, there\u2019s one key trend that we need to keep in mind.\u00a0Messaging and social media will become a starting point<\/b>\u00a0for all engagement and conversations<\/b>\u00a0with your customers in the near future. Trends for Customer Care Messaging. If necessary (because of complexity for example)<\/i>\u00a0it will be the agent that decides to deflect to voice or video. That\u2019s why\u00a0Agent Initiated Voice<\/i>\u00a0is definitely the\u00a0new<\/i>\u00a0big thing in messaging.<\/p>\n

Brands who focus on a\u00a0messaging-first\u00a0<\/i><\/b>strategy<\/b>\u00a0today are definitely ahead for years to come. Are you already deflecting phones and emails to social and messaging channels? Do you have a seamless handover from bot to human in place? Get ready now, because CX messaging will define the leaders of tomorrow!<\/p>\n

Request a demo<\/a>\u00a0 and get ready for your future customers today.<\/p>\n","protected":false},"excerpt":{"rendered":"

Can\u2019t wait for 2020 to be over? Luckily for you, a new year is just around the corner and we\u2019re already busy analysing what it has in store for us….<\/p>\n","protected":false},"author":22,"featured_media":19714,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_daim_seo_power":"","_daim_enable_ail":"","footnotes":""},"categories":[883,19],"tags":[33,845,2565,2543,2578,2575,2554,30,25],"class_list":{"0":"post-19713","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-messenger","8":"category-whatsapp","9":"tag-google-chat-lalternativa-gratuita-a-whatsapp","10":"tag-instagram","11":"tag-live-chat","12":"tag-message","13":"tag-message-sender","14":"tag-messaging","15":"tag-send","16":"tag-sendapp","17":"tag-whatsapp"},"yoast_head":"\nTrends for Customer Care Messaging in 2021<\/title>\n<meta name=\"description\" content=\"Discover these 6 tips from our messaging CX experts and start 2021 fresh! Trends for Customer Care Messaging in 2021\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trends for Customer Care Messaging in 2021\" \/>\n<meta property=\"og:description\" content=\"Discover these 6 tips from our messaging CX experts and start 2021 fresh! Trends for Customer Care Messaging in 2021\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/\" \/>\n<meta property=\"og:site_name\" content=\"SendApp - Software Whatsapp Marketing\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/sendapp.live\" \/>\n<meta property=\"article:published_time\" content=\"2021-02-26T10:31:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-02-26T10:42:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sendapp.live\/wp-content\/uploads\/2021\/02\/customer-service-trends.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Blogger\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@sendapp_live\" \/>\n<meta name=\"twitter:site\" content=\"@sendapp_live\" \/>\n<meta name=\"twitter:label1\" content=\"Scritto da\" \/>\n\t<meta name=\"twitter:data1\" content=\"Blogger\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/2021\\\/02\\\/26\\\/trends-customer-care-messaging-sendapp\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/2021\\\/02\\\/26\\\/trends-customer-care-messaging-sendapp\\\/\"},\"author\":{\"name\":\"Blogger\",\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/#\\\/schema\\\/person\\\/d299d0c16bd060adfd11119ff8f7d98b\"},\"headline\":\"Trends for Customer Care Messaging in 2021\",\"datePublished\":\"2021-02-26T10:31:06+00:00\",\"dateModified\":\"2021-02-26T10:42:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/2021\\\/02\\\/26\\\/trends-customer-care-messaging-sendapp\\\/\"},\"wordCount\":853,\"commentCount\":1,\"publisher\":{\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/2021\\\/02\\\/26\\\/trends-customer-care-messaging-sendapp\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/sendapp.live\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/customer-service-trends.png\",\"keywords\":[\"chat\",\"instagram\",\"live chat\",\"message\",\"message sender\",\"messaging\",\"send\",\"sendapp\",\"whatsapp\"],\"articleSection\":[\"messenger\",\"whatsapp\"],\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/sendapp.live\\\/it\\\/2021\\\/02\\\/26\\\/trends-customer-care-messaging-sendapp\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/2021\\\/02\\\/26\\\/trends-customer-care-messaging-sendapp\\\/\",\"url\":\"https:\\\/\\\/sendapp.live\\\/it\\\/2021\\\/02\\\/26\\\/trends-customer-care-messaging-sendapp\\\/\",\"name\":\"Trends for Customer Care Messaging in 2021\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/2021\\\/02\\\/26\\\/trends-customer-care-messaging-sendapp\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/2021\\\/02\\\/26\\\/trends-customer-care-messaging-sendapp\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/sendapp.live\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/customer-service-trends.png\",\"datePublished\":\"2021-02-26T10:31:06+00:00\",\"dateModified\":\"2021-02-26T10:42:49+00:00\",\"description\":\"Discover these 6 tips from our messaging CX experts and start 2021 fresh! Trends for Customer Care Messaging in 2021\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/2021\\\/02\\\/26\\\/trends-customer-care-messaging-sendapp\\\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sendapp.live\\\/it\\\/2021\\\/02\\\/26\\\/trends-customer-care-messaging-sendapp\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/2021\\\/02\\\/26\\\/trends-customer-care-messaging-sendapp\\\/#primaryimage\",\"url\":\"https:\\\/\\\/sendapp.live\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/customer-service-trends.png\",\"contentUrl\":\"https:\\\/\\\/sendapp.live\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/customer-service-trends.png\",\"width\":800,\"height\":300,\"caption\":\"customer-service-trends\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/2021\\\/02\\\/26\\\/trends-customer-care-messaging-sendapp\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sendapp.live\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Trends for Customer Care Messaging in 2021\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/#website\",\"url\":\"https:\\\/\\\/sendapp.live\\\/it\\\/\",\"name\":\"SendApp\",\"description\":\"Automate Your Messages & Grow Your Business\",\"publisher\":{\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/#organization\"},\"alternateName\":\"SendApp WhatsApp Marketing\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sendapp.live\\\/it\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"it-IT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/#organization\",\"name\":\"SendApp\",\"url\":\"https:\\\/\\\/sendapp.live\\\/it\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/sendapp.live\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/Logo-Sendapp-300x60-1.png\",\"contentUrl\":\"https:\\\/\\\/sendapp.live\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/Logo-Sendapp-300x60-1.png\",\"width\":300,\"height\":60,\"caption\":\"SendApp\"},\"image\":{\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/sendapp.live\",\"https:\\\/\\\/x.com\\\/sendapp_live\",\"https:\\\/\\\/www.instagram.com\\\/sendapp.live\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UC2gaLpi0-OJLG4CFbOr6mLw\",\"https:\\\/\\\/it.trustpilot.com\\\/review\\\/sendapp.live\"],\"description\":\"Piattaforma italiana di WhatsApp Marketing con API ufficiali Meta. Assistente AI, campagne massive, SMS Gateway gratuito, Google Calendar, automazioni. Da \u20ac16\\\/mese senza markup sui messaggi.\",\"email\":\"info@sendapp.live\",\"foundingDate\":\"2016-07-25\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/sendapp.live\\\/it\\\/#\\\/schema\\\/person\\\/d299d0c16bd060adfd11119ff8f7d98b\",\"name\":\"Blogger\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4ce6c79c7d549254e170ba7e532db68391b034b95559bd744349aee442ecdad7?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4ce6c79c7d549254e170ba7e532db68391b034b95559bd744349aee442ecdad7?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4ce6c79c7d549254e170ba7e532db68391b034b95559bd744349aee442ecdad7?s=96&d=mm&r=g\",\"caption\":\"Blogger\"},\"url\":\"https:\\\/\\\/sendapp.live\\\/it\\\/author\\\/blogger\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Trends for Customer Care Messaging in 2021","description":"Discover these 6 tips from our messaging CX experts and start 2021 fresh! Trends for Customer Care Messaging in 2021","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/","og_locale":"it_IT","og_type":"article","og_title":"Trends for Customer Care Messaging in 2021","og_description":"Discover these 6 tips from our messaging CX experts and start 2021 fresh! Trends for Customer Care Messaging in 2021","og_url":"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/","og_site_name":"SendApp - Software Whatsapp Marketing","article_publisher":"https:\/\/www.facebook.com\/sendapp.live","article_published_time":"2021-02-26T10:31:06+00:00","article_modified_time":"2021-02-26T10:42:49+00:00","og_image":[{"width":800,"height":300,"url":"https:\/\/sendapp.live\/wp-content\/uploads\/2021\/02\/customer-service-trends.png","type":"image\/png"}],"author":"Blogger","twitter_card":"summary_large_image","twitter_creator":"@sendapp_live","twitter_site":"@sendapp_live","twitter_misc":{"Scritto da":"Blogger","Tempo di lettura stimato":"4 minuti"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/#article","isPartOf":{"@id":"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/"},"author":{"name":"Blogger","@id":"https:\/\/sendapp.live\/it\/#\/schema\/person\/d299d0c16bd060adfd11119ff8f7d98b"},"headline":"Trends for Customer Care Messaging in 2021","datePublished":"2021-02-26T10:31:06+00:00","dateModified":"2021-02-26T10:42:49+00:00","mainEntityOfPage":{"@id":"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/"},"wordCount":853,"commentCount":1,"publisher":{"@id":"https:\/\/sendapp.live\/it\/#organization"},"image":{"@id":"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/#primaryimage"},"thumbnailUrl":"https:\/\/sendapp.live\/wp-content\/uploads\/2021\/02\/customer-service-trends.png","keywords":["chat","instagram","live chat","message","message sender","messaging","send","sendapp","whatsapp"],"articleSection":["messenger","whatsapp"],"inLanguage":"it-IT","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/","url":"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/","name":"Trends for Customer Care Messaging in 2021","isPartOf":{"@id":"https:\/\/sendapp.live\/it\/#website"},"primaryImageOfPage":{"@id":"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/#primaryimage"},"image":{"@id":"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/#primaryimage"},"thumbnailUrl":"https:\/\/sendapp.live\/wp-content\/uploads\/2021\/02\/customer-service-trends.png","datePublished":"2021-02-26T10:31:06+00:00","dateModified":"2021-02-26T10:42:49+00:00","description":"Discover these 6 tips from our messaging CX experts and start 2021 fresh! Trends for Customer Care Messaging in 2021","breadcrumb":{"@id":"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/"]}]},{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/#primaryimage","url":"https:\/\/sendapp.live\/wp-content\/uploads\/2021\/02\/customer-service-trends.png","contentUrl":"https:\/\/sendapp.live\/wp-content\/uploads\/2021\/02\/customer-service-trends.png","width":800,"height":300,"caption":"customer-service-trends"},{"@type":"BreadcrumbList","@id":"https:\/\/sendapp.live\/it\/2021\/02\/26\/trends-customer-care-messaging-sendapp\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sendapp.live\/"},{"@type":"ListItem","position":2,"name":"Trends for Customer Care Messaging in 2021"}]},{"@type":"WebSite","@id":"https:\/\/sendapp.live\/it\/#website","url":"https:\/\/sendapp.live\/it\/","name":"SendApp","description":"Automate Your Messages & Grow Your Business","publisher":{"@id":"https:\/\/sendapp.live\/it\/#organization"},"alternateName":"SendApp WhatsApp Marketing","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sendapp.live\/it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"},{"@type":"Organization","@id":"https:\/\/sendapp.live\/it\/#organization","name":"SendApp","url":"https:\/\/sendapp.live\/it\/","logo":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/sendapp.live\/it\/#\/schema\/logo\/image\/","url":"https:\/\/sendapp.live\/wp-content\/uploads\/2025\/04\/Logo-Sendapp-300x60-1.png","contentUrl":"https:\/\/sendapp.live\/wp-content\/uploads\/2025\/04\/Logo-Sendapp-300x60-1.png","width":300,"height":60,"caption":"SendApp"},"image":{"@id":"https:\/\/sendapp.live\/it\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/sendapp.live","https:\/\/x.com\/sendapp_live","https:\/\/www.instagram.com\/sendapp.live","https:\/\/www.youtube.com\/channel\/UC2gaLpi0-OJLG4CFbOr6mLw","https:\/\/it.trustpilot.com\/review\/sendapp.live"],"description":"Piattaforma italiana di WhatsApp Marketing con API ufficiali Meta. Assistente AI, campagne massive, SMS Gateway gratuito, Google Calendar, automazioni. Da \u20ac16\/mese senza markup sui messaggi.","email":"info@sendapp.live","foundingDate":"2016-07-25"},{"@type":"Person","@id":"https:\/\/sendapp.live\/it\/#\/schema\/person\/d299d0c16bd060adfd11119ff8f7d98b","name":"Blogger","image":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/secure.gravatar.com\/avatar\/4ce6c79c7d549254e170ba7e532db68391b034b95559bd744349aee442ecdad7?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/4ce6c79c7d549254e170ba7e532db68391b034b95559bd744349aee442ecdad7?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/4ce6c79c7d549254e170ba7e532db68391b034b95559bd744349aee442ecdad7?s=96&d=mm&r=g","caption":"Blogger"},"url":"https:\/\/sendapp.live\/it\/author\/blogger\/"}]}},"_links":{"self":[{"href":"https:\/\/sendapp.live\/it\/wp-json\/wp\/v2\/posts\/19713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sendapp.live\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sendapp.live\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sendapp.live\/it\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/sendapp.live\/it\/wp-json\/wp\/v2\/comments?post=19713"}],"version-history":[{"count":0,"href":"https:\/\/sendapp.live\/it\/wp-json\/wp\/v2\/posts\/19713\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sendapp.live\/it\/wp-json\/wp\/v2\/media\/19714"}],"wp:attachment":[{"href":"https:\/\/sendapp.live\/it\/wp-json\/wp\/v2\/media?parent=19713"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sendapp.live\/it\/wp-json\/wp\/v2\/categories?post=19713"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sendapp.live\/it\/wp-json\/wp\/v2\/tags?post=19713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}