{"id":15808,"date":"2020-05-07T12:06:11","date_gmt":"2020-05-07T10:06:11","guid":{"rendered":"https:\/\/sendapp.live\/?p=15808"},"modified":"2021-02-18T10:51:12","modified_gmt":"2021-02-18T09:51:12","slug":"como-configurar-a-resposta-automatica-para-whatsapp","status":"publish","type":"post","link":"https:\/\/sendapp.live\/pt\/2020\/05\/07\/come-impostare-la-risposta-automatica-per-whatsapp\/","title":{"rendered":"COMO CONFIGURAR A RESPOSTA AUTOM\u00c1TICA PARA O WHATSAPP"},"content":{"rendered":"

Nesta postagem do blog, discutiremos como configurar um recurso de resposta autom\u00e1tica para o WhatsApp.<\/p>\n

Neste post, vamos ajud\u00e1-lo a entender a ast\u00facia dos chatbots do WhatsApp. Para come\u00e7ar, vamos falar sobre como funciona a resposta autom\u00e1tica para o WhatsApp.<\/p>\n

Existem duas maneiras de configurar respostas autom\u00e1ticas para sua empresa: usando WhatsApp Business<\/strong> e o uso de API de neg\u00f3cios do WhatsApp<\/strong>.<\/p>\n

RESPOSTA AUTOM\u00c1TICA USANDO WHATSAPP BUSINESS<\/h3>\n

WhatsApp Business \u00e9 uma plataforma projetada para pequenas e m\u00e9dias empresas. Ele permite que voc\u00ea defina \u201cmensagens de aus\u00eancia\u201d para quando voc\u00ea n\u00e3o estiver dispon\u00edvel ou online.<\/p>\n

Neste artigo, falaremos sobre o processo de distribui\u00e7\u00e3o de mensagens de resposta autom\u00e1tica para sua empresa.<\/p>\n

\"\"
Configurando mensagens autom\u00e1ticas em WhatsApp<\/a> A maioria das empresas trabalha de 8 a 12 horas por dia. Portanto, embora voc\u00ea possa estar dispon\u00edvel apenas das nove \u00e0s cinco, seus clientes interagir\u00e3o com as empresas com base em sua conveni\u00eancia. Esses clientes perdem oportunidades de gera\u00e7\u00e3o de receita. Uma empresa que interage com seus clientes por apenas oito horas por dia perde mais de 2\/3 de sua receita potencial. Uma mensagem de aus\u00eancia permite que voc\u00ea diga a seus clientes que est\u00e1 ausente e os incentiva a percorrer o funil com maior facilidade.<\/figcaption><\/figure>\n

\"away_message\"<\/p>\n

Usando WhatsApp<\/a> Business, voc\u00ea pode configurar respostas autom\u00e1ticas e agend\u00e1-las de acordo com os hor\u00e1rios que desejar.<\/p>\n

O primeiro passo para fazer isso \u00e9 decidir quem recebe qual mensagem. Voc\u00ea pode decidir se uma \u00fanica mensagem de f\u00e9rias \u00e9 enviada para todos os seus clientes ou se \u00e9 enviada para clientes espec\u00edficos.<\/p>\n

A segunda etapa \u00e9 programar a mensagem de aus\u00eancia para funcionar em um hor\u00e1rio espec\u00edfico. O tempo de ativa\u00e7\u00e3o recomendado \u00e9 durante o hor\u00e1rio de encerramento da atividade.<\/p>\n

Se um cliente entrar em contato com voc\u00ea durante essas horas de "aus\u00eancia", as mensagens ser\u00e3o enviadas com base em suas prefer\u00eancias.<\/p>\n

ETAPAS PARA CONFIGURAR A RESPOSTA AUTOM\u00c1TICA:<\/h4>\n
    \n
  1. Toque nos tr\u00eas pontos verticais no canto superior direito do seu aplicativo WhatsApp. A partir da\u00ed, clique em Configura\u00e7\u00f5es, seguido por Configura\u00e7\u00f5es de neg\u00f3cios<\/strong> e finalmente no MEnsaio ausente<\/strong>.<\/li>\n
  2. Agora, ative o bot\u00e3o de altern\u00e2ncia \u201cEnviar mensagem\u201d.<\/li>\n
  3. Em seguida, insira a mensagem \u201causente\u201d ou toque nela para editar a mensagem que ser\u00e1 enviada aos seus clientes de acordo.<\/li>\n
  4. Depois de editar a mensagem, selecione o tipo de programa\u00e7\u00e3o para entender quando programar a distribui\u00e7\u00e3o das mensagens.<\/li>\n
  5. Em seguida, selecione os destinat\u00e1rios para os quais deseja enviar a mensagem.<\/li>\n<\/ol>\n

    PROGRAMA\u00c7\u00c3O DE ENVIO DE MENSAGEM:<\/h4>\n
      \n
    • Sempre agendar - selecione esta op\u00e7\u00e3o quando voc\u00ea estiver fora da cidade e n\u00e3o puder falar com seus clientes por dias a fio.<\/li>\n
    • Programa\u00e7\u00e3o personalizada: esta op\u00e7\u00e3o deve ser selecionada quando voc\u00ea deseja enviar mensagens de aus\u00eancia apenas durante um determinado per\u00edodo. Defina uma dura\u00e7\u00e3o e se um cliente lhe enviar um SMS dentro desse per\u00edodo, voc\u00ea ativar\u00e1 uma mensagem de aus\u00eancia.<\/li>\n
    • Fora do hor\u00e1rio de trabalho: este recurso \u00e9 baseado no que voc\u00ea especificou como hor\u00e1rio de trabalho em seu perfil. Depois de definidas, as mensagens de f\u00e9rias ser\u00e3o enviadas automaticamente se uma resposta for recebida fora do hor\u00e1rio comercial.<\/li>\n<\/ul>\n
      \"\"
      Configurando o envio de uma mensagem para o WhatsApp<\/figcaption><\/figure>\n

      COMO SELECIONAR DESTINAT\u00c1RIOS<\/h4>\n
        \n
      • Todos: modelo \u00fanico para todos os clientes.<\/li>\n
      • Todos, exceto alguns: todos os clientes, exceto alguns.<\/li>\n
      • Alguns dos contatos: apenas alguns clientes recebem a mensagem enviada<\/li>\n<\/ul>\n

        \u00c9 importante observar duas coisas.<\/p>\n

          \n
        1. Salve todas as altera\u00e7\u00f5es.<\/li>\n
        2. Observe que suas mensagens de aus\u00eancia ser\u00e3o enviadas apenas quando voc\u00ea tiver uma conex\u00e3o ativa com a Internet.<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"

          Neste post, discutiremos como configurar um recurso de resposta autom\u00e1tica para o WhatsApp. Neste post, ajudaremos voc\u00ea a entender os detalhes dos chatbots do WhatsApp. Para come\u00e7ar, vamos falar sobre...<\/p>","protected":false},"author":22,"featured_media":11634,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_daim_seo_power":"","_daim_enable_ail":"","footnotes":""},"categories":[19],"tags":[122,833,30],"class_list":{"0":"post-15808","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-whatsapp","8":"tag-risposta-automatica-per-whatsapp","9":"tag-how-to-set-up-auto-reply-for-whatsapp-guide-for-2020","10":"tag-sendapp"},"yoast_head":"\nCOME IMPOSTARE LA RISPOSTA AUTOMATICA PER WHATSAPP<\/title>\n<meta name=\"description\" content=\"RISPOSTA AUTOMATICA PER WHATSAPP\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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