{"id":16963,"date":"2020-07-22T11:28:13","date_gmt":"2020-07-22T09:28:13","guid":{"rendered":"https:\/\/sendapp.live\/?p=16963"},"modified":"2020-07-23T14:01:40","modified_gmt":"2020-07-23T12:01:40","slug":"videochamadas-vantagens-para-as-empresas","status":"publish","type":"post","link":"https:\/\/sendapp.live\/pt\/2020\/07\/22\/videochiamate-vantaggi-per-le-aziende\/","title":{"rendered":"Videochamadas, vantagens para as empresas"},"content":{"rendered":"<p>Na esteira do white paper de Sinch sobre videochamadas, em que sua pesquisa prim\u00e1ria com o OnePoll identificou que as empresas est\u00e3o come\u00e7ando a aproveitar o <a href=\"https:\/\/sendapp.live\/pt\/2020\/07\/22\/videochamadas-para-assistencia-medica\/\" target=\"_blank\" rel=\"noopener noreferrer\">Video chamada<\/a>; Aqui est\u00e3o as 5 principais raz\u00f5es pelas quais as videochamadas s\u00e3o o caminho a seguir para aqueles que querem estar na vanguarda.<\/p>\n<h2>Quase 40% dos consumidores interagiriam com uma empresa por videochamada se tivessem a oportunidade<\/h2>\n<p>Como empresa, voc\u00ea quer ter certeza de dar ao cliente o que ele quer, e os clientes hoje querem poder se comunicar com as marcas de forma adequada. De fato, 1 em cada 3 dos consumidores que entrevistamos j\u00e1 havia interagido com uma marca por videochamada; \u00e9 um meio que est\u00e1 se tornando mais familiar, especialmente quando se trata de resolver problemas simples ou apenas obter conselhos.<\/p>\n<h2>As empresas com mais de 70% acreditam que a videochamada tem o potencial de melhorar o atendimento ao cliente e torn\u00e1-lo mais acess\u00edvel<\/h2>\n<p>O cliente tem sempre raz\u00e3o, certo? Quando se trata de maneiras de melhorar a experi\u00eancia do cliente; todas as empresas devem sentar e ouvir ou correr o risco de perder clientes. As empresas hoje precisam estar mais dispon\u00edveis e parar de se esconder atr\u00e1s de grandes call centers impessoais. \u00e9 hora de realmente conversar com os clientes, cara a cara, e quando isso n\u00e3o for poss\u00edvel pessoalmente, a videochamada \u00e9 a melhor coisa a fazer.<\/p>\n<h2>As empresas acreditam que as chamadas de v\u00eddeo podem reduzir os custos do 50%<\/h2>\n<p>Al\u00e9m de reduzir as despesas gerais, como os altos custos associados a chamadas telef\u00f4nicas m\u00f3veis e internacionais, as chamadas de v\u00eddeo tamb\u00e9m podem reduzir o tempo perdido devido a compromissos perdidos ou esquecidos, al\u00e9m de oferecer o potencial de reduzir o custo de viagens de neg\u00f3cios, como voos, hot\u00e9is etc., permitindo que colegas de todo o mundo se re\u00fanam sem sair do escrit\u00f3rio.<\/p>\n<h2>Quase 25% dos clientes pesquisados considerariam mudar para um banco ou m\u00e9dico que oferecesse chamadas de v\u00eddeo como servi\u00e7o<\/h2>\n<p>Ningu\u00e9m quer que seus clientes concorram. Voc\u00ea trabalhou duro para conquistar esses clientes, ent\u00e3o voc\u00ea quer mant\u00ea-los. Uma maneira segura de fazer isso \u00e9 ter certeza de que eles est\u00e3o felizes. Acompanhar o cliente com experi\u00eancia em tecnologia oferecendo videochamadas pode ser um fator decisivo para alguns, principalmente eu <a href=\"https:\/\/en.wikipedia.org\/wiki\/Millennials\" target=\"_blank\" rel=\"noopener noreferrer\">Millennials<\/a>, o 50% cujas marcas devem oferecer chamadas de v\u00eddeo.<\/p>\n<h2>O 81% de clientes que interagiram com uma empresa por meio de videochamadas acreditam que a experi\u00eancia \u00e9 positiva<\/h2>\n<p>Se voc\u00ea deseja que seus clientes se sintam positivos em rela\u00e7\u00e3o \u00e0 sua marca, voc\u00ea precisa adicionar videochamadas ao seu arsenal de m\u00e9todos de comunica\u00e7\u00e3o. Todo mundo gosta de ter uma boa experi\u00eancia com uma empresa, isso lhe d\u00e1 uma sensa\u00e7\u00e3o boa, faz voc\u00ea querer contar aos amigos e familiares que \u00f3tima experi\u00eancia voc\u00ea teve e aumenta a probabilidade de voc\u00ea recomendar seus servi\u00e7os na pr\u00f3xima vez que algu\u00e9m perguntar. .<\/p>","protected":false},"excerpt":{"rendered":"<p>Dando continuidade ao white paper da Sinch sobre videochamadas, onde sua pesquisa prim\u00e1ria com a OnePoll identificou que as empresas est\u00e3o come\u00e7ando a aproveitar as videochamadas, aqui est\u00e3o\u2026<\/p>","protected":false},"author":22,"featured_media":16964,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_daim_seo_power":"","_daim_enable_ail":"","footnotes":""},"categories":[1343],"tags":[63,32,874,53,49,833,28,855,885,31,892,46,119,58,45,41,125],"class_list":{"0":"post-16963","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mobile","8":"tag-allarme-per-whatsapp","9":"tag-android","10":"tag-app","11":"tag-archivia-chat-whatsapp","12":"tag-come-inviare-messaggi-che-si-autodistruggono-su-whatsapp-e-possibile-inviare-messaggi-whatsapp-che-si-autodistruggono-dopo-24-ore-utilizzando-funzione","13":"tag-how-to-set-up-auto-reply-for-whatsapp-guide-for-2020","14":"tag-backup","15":"tag-blog","16":"tag-bot","17":"tag-free-whatsapp-bulk-sender","18":"tag-business","19":"tag-come-leggere-i-messaggi-eliminati","20":"tag-come-inviare-messaggi-che-si-autodistruggono-su-whatsapp","21":"tag-messaggi-che-si-autodistruggono","22":"tag-messaggi-whatsapp-eliminati","23":"tag-spiare-whatsapp","24":"tag-whatsapp-web"},"yoast_head":"<!-- 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