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WhatsApp & Conversational Marketing

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Whatsapp & Conversational Marketing: Increase Sales with 7 Effective Strategies

Il marketing conversazionale su Whatsapp trasforma conversazioni in opportunitĆ  di vendita. Ecco come massimizzare il tuo approccio.

Importance of Conversational Marketing on WhatsApp

Direct and personalized interactionĀ with customers.
Improved shopping experience thanks to real-time communications.
Customization of proposalsĀ based on the needs expressed by customers.

7 Tips to Increase Sales

1. Know the Customer: Use chat to identify specific needs.
2. Personalized attention: Treat every customer as if in a physical store.
3. Clear Company Information: Provide details about returns, deliveries and costs.
4. Maximize Sales: Take advantage of moments to up-sell and cross-sell.
5. Pamper Customers: Send updates on orders and exclusive offers.
6. Feedback and Referrals: Ask for feedback and promote referrals.
7. Recover Abandoned Carts: Contact customers to complete purchases.

 

 

 

Why is WhatsApp Chosen for Conversational Marketing?

Large user base active every month globally.
Known app and used by all age groups.
Significant presence: present on 8 out of 10 smartphones in Italy.
Business-friendly approach with advanced features in the free profile.
Business integrations facilitated by official APIs.
Connected natively to social networks such as Facebook and Instagram.

In conclusion

Whatsapp domina nel marketing conversazionale, offrendo una piattaforma per interazioni significative. L’adozione di queste strategie trasforma ogni chat in una potenziale vendita.

Utilizzare SendApp puĆ² potenziare ulteriormente le tue strategie su Whatsapp Business. Offre strumenti per automatizzare e personalizzare la comunicazione. Questo rende ogni interazione un’esperienza unica.

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