Restaurants rely on Whatsapp to manage reservations and orders at home.
WhatsApp for restaurants? Yes, read on. Whatsapp automated for restaurants and bars is now a reality with SendAppWith this tool, it's now possible to take orders and monitor sales through a visual dashboard, as well as respond to users automatically (or manually) and make reservations. In recent years, we've seen requests for home delivery orders grow exponentially, expanding the reach of bars and restaurants of all kinds. However, the lockdown has forced bars, restaurants, and venues to innovate in the way they sell their products. How have these sales occurred? Mainly through two methods: WhatsApp and phone calls, with WhatsApp being the fastest-growing channel for managing pickup orders. So much so that there's been an increase in this type of order in the middle of the year.40% and 50% according to the data Just Eat .
Thanks to the use of the messaging app, many restaurants in neighborhoods and less central areas were able to maintain some service during the lockdown. But manually managing this type of communication was very tedious, leading part of the team to be laid off. 24/7 on hold of the tool to be able to answer the questions received. Now that the use of this channel has been normalized, it is time to seek more efficient solutions That will lead your restaurant to take full advantage of this messaging app. With this in mind, what applications does SendApp have for your restaurant? Let's see:
1. Management of frequently asked questions
What time does the restaurant open? What's the exact address? What's the closest subway? Do you have gluten-free options? These are just some of the questions users can ask you via email, Facebook Messenger, or phone. By automating this series of questions through Sendapp, you can invest your time in creating new recipes or new ways to advertise your restaurant. What do you think?
2. Order to be collected from home
As we've pointed out before, it's undoubtedly one of the services that has grown most rapidly in recent years. With this in mind, it's time to start rethinking this service, regardless of the type of service and food you offer. In fact, Michelin-starred restaurants like DiverXO in Madrid have already started creating a special home delivery line. Amazing, right?
SendApp will allow you to automate the order management process so you can focus all your attention on the food preparation process. Forget picking up the phone, Whatsapp become your ally thanks to SendApp.
3. Table reservation
If you have not yet automated the process of booking a table in your restaurant, with SendApp you can do it in two clicks. In this way you will fill your premises every day without having to answer the calls, emails or whatsapp that arrive one by one to book a table. Simple, huh?
Prepare your business for the next era of service via WhatsApp and offer an innovative experience to your customers while selling more and investing your time in improving the quality of your service.
