Restaurants rely on Whatsapp to manage reservations and orders at home.
Whatsapp per i ristoranti? Sì, continua a leggere, il servizio Whatsapp automated for restaurants and bars is now a reality with SendApp. Con questo strumento è ora possibile prendere ordini e mantenere il controllo delle vendite grazie ad un pannello visivo, ma anche rispondere agli utenti automaticamente (o manualmente) ed effettuare prenotazioni. Ed è che, negli ultimi anni, abbiamo visto come le richieste di ordini a domicilio sono cresciute in modo esponenziale, ampliando il raggio di azione di locali e ristoranti di ogni tipo. Tuttavia, il confinamento ha portato bar, ristoranti e locali a innovare nel modo in cui vendono i loro prodotti. Come sono avvenute queste vendite? Principalmente in due modi, Whatsapp e telefonate, con Whatsapp che è il canale che è cresciuto di più per gestire gli ordini per ritirare un indirizzo. Tanto che c’è stato un aumento di questo tipo di ordini nel mezzo40% and 50% according to the data Just Eat .
Thanks to the use of the messaging app, many neighborhood restaurants and less central areas have managed to maintain part of the service during the period of imprisonment. But the manual handling of this type of communication was very boring, leading part of the team to be 24/7 on hold of the tool in order to answer the questions received. Now that the usage of this channel has been normalized, it's time to look for more efficient solutions that lead your restaurant to take full advantage of this messaging app. Taking this into account, what are the applications that SendApp has in your restaurant? Let's see:
1. Management of frequently asked questions
What time does the restaurant open? What is the exact address? What is the nearest metro? Do you have products for celiacs? These are just some of the questions users can ask you via email, Facebook Messenger or over the phone. If you automate this series of questions via Sendapp, you can invest your time in creating new recipes or new ways to advertise your place. What do you think about it?
2. Order to be collected from home
As we pointed out earlier, it is undoubtedly one of the services that has grown with the greatest momentum in recent years. With that in mind, it's time you started rethinking this service, no matter what type of service and food you offer. In fact, Michelin-starred restaurants such as DiverXO in Madrid have already started creating a special line for home delivery. Incredible right?
SendApp will allow you to automate the order management process so that you can focus all your attention on the food preparation process. Forget to pick up the phone, Whatsapp become your ally thanks to SendApp.
3. Table reservation
If you have not yet automated the process of booking a table in your restaurant, with SendApp you can do it in two clicks. In this way you will fill your premises every day without having to answer the calls, emails or whatsapp that arrive one by one to book a table. Simple, huh?
Prepara la tua attività per la prossima era del servizio tramite Whatsapp e offri un’esperienza innovativa ai tuoi clienti mentre vendi di più e investi il ​​tuo tempo per migliorare la qualità del tuo servizio.
