Multi-Device
WhatsApp has introduced a revolutionary new feature: the Multi-Device Beta feature. This update lets you use the app on up to four devices simultaneously, even when your phone is turned off. Here's why it's a game-changer for your business.
Importance of the Update
This multi-device beta feature is crucial for businesses. Previously, connecting multiple PCs required complex procedures. Now, enabling the option is simple and straightforward from the WhatsApp app.
Advantages for Companies
With this upgrade, up to 4 Customer Service representatives can operate from different devices. This means continuous assistance, even without an active mobile connection. A huge plus for maintaining impeccable customer service.
Activation of the Function
To activate it, just update WhatsApp to the latest version. In the settings, you will find the option for Multi-Device Beta. Follow the instructions to set up additional devices.
Beware of Limits
Being a Beta, there may be bugs. Some actions, such as deleting chats or viewing real-time locations, are limited on secondary devices.
SendApp: The Customer Service Solution
In this context, SendApp emerges as the ideal solution for making the most of WhatsApp for Customer Service. SendApp allows you to efficiently manage communications and support tickets, leveraging WhatsApp's popularity and accessibility.
Why SendApp
SendApp facilitates direct and personalized customer interaction. It offers a streamlined and integrated tool to improve the user experience. With SendApp, ticket management becomes more fluid and immediate.
Conclusion
WhatsApp Multi-Device and SendApp are a winning combination for customer service. These technologies offer a direct and reliable channel for customer support, increasing satisfaction and strengthening your brand. In 2021, excellent customer service is as essential as quality products. SendApp and WhatsApp together can make a difference for your business.
