Whatsapp Multi-Device
WhatsApp has introduced a revolutionary new feature: the Multi-Device Beta function. This update allows you to use the app on 4 devices at the same time, even with the phone turned off. Here's why it's a game changer for your business.
Importance of the Update
This Multi-Device Beta feature is crucial for businesses. Previously, connecting multiple PCs required complex procedures. Now, activating the option is simple and straightforward from the WhatsApp app.
Ā Advantages for Companies
With this upgrade, up to 4 Customer Service representatives can operate from different devices. This means continuous assistance, even without an active mobile connection. A huge plus for maintaining impeccable customer service.
Activation of the Function
To activate it, just update WhatsApp to the latest version. In the settings, you will find the option for Multi-Device Beta. Follow the instructions to set up additional devices.
Beware of Limits
Being a Beta, there may be bugs. Some actions, such as deleting chats or viewing real-time locations, are limited on secondary devices.
SendApp: The Customer Service Solution
In this context, SendApp emerges as the ideal solution to make the most of WhatsApp in Customer Service. SendApp allows you to manage communications and support tickets efficiently, taking advantage of the popularity and accessibility of WhatsApp.
Why SendApp
SendApp facilitates direct, personalized interaction with customers. It offers an agile and integrated tool to improve user experience. With SendApp, ticket management becomes more fluid and immediate.
Conclusion
Multi-Device WhatsApp and SendApp represent a winning combination for Customer Service. These technologies offer a direct and reliable channel to assist customers, increasing satisfaction and strengthening the brand. In 2021, excellent Customer Service is as essential as having quality products. SendApp and WhatsApp together can make the difference for your business.
