Using WhatsApp for the Marketing in Medical and Dental Centers
Marketing comes to WhatsApp for medical and dental professionals. The messaging app, loved by people, offers significant benefits for improving communication with patients. WhatsApp is currently the most widely used and popular application, with an almost assured read rate for each message sent. This makes it the most cost-effective marketing option currently available.
By using it for a medical center or dental office, you can prolong and enable your relationship with the public. Not only does it improve patient relations, but it can also increase visits and bookings, and it can increase revenue. With multiple mailings, your business can benefit greatly with promotional offers sent directly to your patients via WhatsApp.
However, it is important to abandon the "the more people you reach, the better" thinking. This methodology is not effective on WhatsApp. Users will not tolerate unwanted messages or offers they are not interested in. Instead, the approach must change in favor of an "anti-spam" method. This method requires creating a lasting and mutually beneficial relationship with patients, offering relevant and attractive proposals based on each person's individual characteristics.
To use WhatsApp effectively, it is important to consider principles such as message personalization, sending messages at appropriate frequencies, and message variety. It offers a balance between promotional offers and valuable content such as tutorials or health tips.
WhatsApp can also help improve the online reputation of your practice or medical center by getting positive reviews. By harnessing the power of this application, you can request feedback efficiently, block potential negative reviews, and continuously improve your online reputation.
Finally, WhatsApp can also be an effective tool for acquiring new customers. In combination with social media content, your business can achieve greater visibility. This is especially important given the increased need to invest in paid advertising to gain visibility on the web and social media.
To recap, through its proper use, WhatsApp can become an outstanding marketing tool for your medical or dental practice, increasing your visibility, improving patient relations and optimizing your business opportunities.
Reaching a large number of customers is a delicate process. It requires careful organization, selection of the most appropriate contact method, and creation of the most effective promotion to stimulate inactive customers to return.
Improve your health center's presence with SendApp! We mentioned the problem of visibility on social media. You may spend a lot of time each month creating valuable content, using valuable resources or even hiring professionals only to find that your posts receive only a few likes. This is not necessarily the fault of your marketing agency or social media manager. The problem is that platforms like Facebook, Instagram and TikTok are increasingly prioritizing sponsored content. This means you have to invest further to reach your audience. However, SendApp can help you enhance your images, videos, graphics and text for free.
That's what it takes: a little strategy and education. You need to know how to make the best use of two important resources: multimedia messages-such as a patient witnessing a successful treatment or a video in which a doctor explains how a procedure is performed; and status updates-an often-overlooked feature that protects you from seeming intrusive by allowing your contacts to voluntarily view them.
Managing visits and reservations is critical for your health center. It's frustrating to wait for patients who don't show up and lose potential revenue. Unlike e-mail and SMS, SendApp is the perfect tool to organize your appointments with automated systems that send confirmations, reminders, and requests for feedback at the right time. This system not only reduces the phenomenon of "missed appointments," but also gives clients the opportunity to notify you by chat if something unexpected happens, providing a highly professional service.
For periodic medical services, such as checkups and follow-up visits, SendApp offers a programmable message system that can automatically send appointment requests at the right time.
Depending on your method of working, you might opt to include a booking link, an agreed-upon call, or making the appointment directly through chat. The important thing is to provide a welcome and professional service that builds patient loyalty and improves the relationship with patients.
SendApp can be easily integrated with existing systems for physicians, physical therapists, or dentists. You don't necessarily have to change your method of working; SendApp should make things easier for you.
Finally, if your health center has a large number of active clients, you will probably need an advanced SendApp system with automated messaging and the ability to send multiple messages. Which tool to choose depends on various factors, such as the number of active clients, in-house technical expertise, and automation needs.
Remember, the goal is to choose the tool that best suits your needs and allows you to maintain and improve your communication with patients.
Leverage SendApp messages for your medical and health services by making unlimited and personalized mailings, reaching even those who have not saved your number. The ease of use of this tool is its strength. To send messages, all you need to do is choose the client group you wish to target, write the message, and send.
If you want to tap the full potential of your medical or dental center through marketing via SendApp, you now have a guide that can help you. As of 2018, we specialize in conversational marketing and focus on using SendApp. Medical, dental, and outpatient clinics are among the many businesses we have helped create lasting and profitable relationships through chat.
It will come as no surprise when I tell you that SendApp is the ideal communication tool for these activities. Want to find out how we can help you? You can start with our free test: a short, fun, interactive chat-like questionnaire. You will receive a video with my opinion on your specific situation: how you use chat today, what your areas for improvement are, and what you can do to optimize the use of SendApp for your medical center.
Do you invest in marketing your business? Do you think you can get better results? Here is the solution for you.