📖 Come prevenire segnalazioni su WhatsApp utilizzando SendApp
The segnalazioni su WhatsApp possono rappresentare un problema serio per chi utilizza la piattaforma per il proprio business. Un account segnalato ripetutamente rischia di essere sospeso o bloccato. Con SendApp, puoi ridurre al minimo il rischio di segnalazioni seguendo alcune buone pratiche e sfruttando al meglio le funzionalità offerte dal software.
1. Use a verified number
Be sure to connect a verified, dedicated business number to SendApp. Do not use personal or shared numbers, as this may confuse customers and increase the risk of referrals.
2. Respect the submission timeframe
Sending too many messages in a short period of time can be considered spam.
Practical advice:
- Use SendApp's scheduled sending feature to distribute messages at strategic times.
- Limit the number of messages sent daily to avoid exceeding the limits imposed by WhatsApp.
3. Personalize your messages
Generic or irrelevant messages may lead recipients to flag them.
Solutions with SendApp:
- Use SendApp's custom variables to create unique, recipient-addressed messages (e.g., name, specific offer, personal details).
- Avoid overly promotional or invasive language.
4. Automatic enrollment: create a list of qualified contacts
Sending messages to numbers that have not provided explicit consent is one of the leading causes of referrals. With SendApp, you can implement an automatic enrollment system that ensures that your contacts have voluntarily opted in to receive communications.
How does automatic enrollment work with SendApp?
1. Collect phone numbers ethically:
- Integrate a sign-up form on your website where customers can provide their information.
- Add an option to sign up directly via QR code, easily generated with SendApp.
2. Automate the process:
- Once the user fills out the form, the data is automatically sent to SendApp, where it is saved in your contact list.
- Each contact receives an immediate confirmation, such as, "Thank you for signing up! You will receive exclusive updates soon."
3. Make the value of enrollment clear:
- Explain what benefits your subscribers will receive, such as personalized offers, exclusive promotions or news of interest.
- Include an optional checkbox to explicitly accept WhatsApp communications, in line with GDPR and other privacy regulations.
4. Verify contacts before sending:
- Use SendApp's automatic verification features to check if the numbers provided are active and valid on WhatsApp.
💡 Risultati: Costruirai una lista di contatti fidati, composta da utenti che desiderano davvero ricevere i tuoi messaggi, riducendo drasticamente il rischio di segnalazioni.
5. Automatic unsubscription: respect your customers' wishes
Giving your contacts a clear and easy option to unsubscribe is not only a legal requirement, but also a key practice for maintaining transparent and respectful communication.
How to manage automatic unsubscription with SendApp?
1. Always include an unsubscribe option in posts:
- Add a note at the bottom of your messages such as, "Reply STOP to receive no more messages."
- You can customize the message according to the tone of your communication, for example, "Don't want to receive updates anymore? Reply with STOP at any time."
2. Automation by artificial intelligence:
- SendApp automatically detects unsubscribe messages such as "STOP," "CANCEL," or similar.
- The user is removed from your contact list in real time, without manual intervention, ensuring a fast and efficient process.
3. Confirm disenrollment:
- After a user chooses to unsubscribe, it sends an automatic confirmation message, e.g., "You have chosen not to receive any more messages from us. If you wish to return, please write to us at any time."
4. Analyze the causes of disenrollments:
- Use SendApp reports to track how many people unsubscribe and at what time.
- If you notice high unsubscribe rates, you may want to review the frequency or content of your posts.
💡 Risultati: Offrendo una via semplice per disiscriversi, aumenterai la fiducia dei tuoi clienti e ridurrai significativamente le segnalazioni.
6. Keep the quality of content high
Messages of value are less likely to be flagged.
Suggestions:
- Share useful information, such as product updates, personalized offers, or exclusive content.
- Avoid sending too many advertisements.
7. Check your contact lists.
Make sure the contacts are valid and up-to-date.
With SendApp you can:
- Perform automatic number checking to remove inactive contacts.
- Easily update lists via CSV files or integration with Google Sheets.
8. Use SendApp's AI to optimize messages.
With built-in AI functionality, you can analyze the performance of your campaigns and make improvements to reduce the risk of reporting.
- Test different versions of the messages.
- Edit messages that receive negative feedback directly from the SendApp interface.
Conclusion
Preventing alerts is key to keeping your WhatsApp account up and running. With SendApp, you have all the tools you need to manage communications in a professional manner, abiding by the rules and providing high-quality service to your customers.
Inizia oggi a usare SendApp per migliorare la tua strategia di marketing on WhatsApp senza rischi!
Visit Sendapp.live to find out more.
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