How to register customers in your whatsapp account
How to register customers in your account Whatsapp
The following will be applied when the opt-in policy will be updated on July 9, 2020 .
The companies they must get membership prima di inviare notifiche proattive ai clienti. Le aziende possono ottenere l’iscrizione in una moltitudine di modi, sia dentro che fuori Whatsapp. In definitiva, vogliamo aiutare le persone a ricevere informazioni utili dalle aziende di cui desiderano avere notizie.
Sono accettabili metodi di attivazione come tramite il tuo sito Web, flussi di risposta vocale interattiva (IVR) o in un thread di Whatsapp.
Requirements
Companies must comply with the following requirements to get activated:
- Companies must clearly state that a person is opting to receive messages from the company via WhatsApp
- Â clearly indicate the name of the company from which a person is opting to receive messages
- Â comply with applicable law
Useful tips
The companies they should continue to optimize the user experience by obtaining membership. For example, companies should:
- Explicitly call the types of messages to which a person is subscribing (e.g. Delivery updates)
- Avoid sending messages to people too frequently
- Provide instructions on how customers can cancel and honor these requests
- Monitor your quality assessment, particularly when implementing new activation methods
High quality maintenance
Conducting high-quality conversations between people and companies is still a top priority. People can block or report businesses and our systems will evaluate the limit of commercial activities if the quality of the company is low for an extended period of time. We may also reactively evaluate a company's opt-in flows, including user feedback, to report policy violations and develop additional types of applications over time.
