Restaurants rely on Whatsapp to manage reservations and orders at home.
WhatsApp for restaurants? Yes, read on, the service Whatsapp automated for restaurants and bars is now a reality with SendApp. With this tool it is now possible to take orders and keep control of sales thanks to a visual panel, but also to respond to users automatically (or manually) and make reservations. And it is that, in recent years, we have seen how requests for home orders have grown exponentially, expanding the range of action of clubs and restaurants of all kinds. However, confinement has led bars, restaurants and clubs to innovate in the way they sell their products. How did these sales come about? Mainly in two ways, WhatsApp and phone calls, with WhatsApp being the channel that has grown the most to manage orders to collect an address. So much so that there has been an increase in these kinds of orders in between40% and 50% according to the data Just Eat .
Thanks to the use of the messaging app, many neighborhood restaurants and less central areas have managed to maintain part of the service during the period of imprisonment. But the manual handling of this type of communication was very boring, leading part of the team to be 24/7 on hold of the tool in order to answer the questions received. Now that the usage of this channel has been normalized, it's time to look for more efficient solutions that lead your restaurant to take full advantage of this messaging app. Taking this into account, what are the applications that SendApp has in your restaurant? Let's see:
1. Management of frequently asked questions
What time does the restaurant open? What is the exact address? What is the nearest metro? Do you have products for celiacs? These are just some of the questions users can ask you via email, Facebook Messenger or over the phone. If you automate this series of questions via Sendapp, you can invest your time in creating new recipes or new ways to advertise your place. What do you think about it?
2. Order to be collected from home
As we pointed out earlier, it is undoubtedly one of the services that has grown with the greatest momentum in recent years. With that in mind, it's time you started rethinking this service, no matter what type of service and food you offer. In fact, Michelin-starred restaurants such as DiverXO in Madrid have already started creating a special line for home delivery. Incredible right?
SendApp will allow you to automate the order management process so that you can focus all your attention on the food preparation process. Forget to pick up the phone, Whatsapp become your ally thanks to SendApp.
3. Table reservation
If you have not yet automated the process of booking a table in your restaurant, with SendApp you can do it in two clicks. In this way you will fill your premises every day without having to answer the calls, emails or whatsapp that arrive one by one to book a table. Simple, huh?
Prepare your business for the next era of service via WhatsApp and deliver an innovative experience to your customers while selling more and investing your time to improve the quality of your service.
