Guide to Automatic WhatsApp Unsubscribe with Sendapp Desktop
The function of Automatic Disenrollment on Sendapp Desktop It allows you to offer your customers a simple and transparent way to unsubscribe from your promotional campaigns. Follow this guide to configure and make the most of this feature and manage unsubscribers.
1. Enable Automatic Disenrollment.
•Log in to Sendapp Desktop.
•Click on the ninth icon from the top (Disenrollment).
•To the right of the search field, you will find the button Automatic Disenrollment.
•Click on Automatic Disenrollment: a window will open with two main fields.
2. Configure Unsubscribe Messages
•Enter the keyword:
•In this field, type the word that customers will have to send in the chat to unsubscribe.
•Example: unsubscribe me.
•Auto reply:
•Enter the confirmation message here that will be automatically sent to the customer after they unsubscribe.
• Example: Unsubscription was successful.
3. Tips for Use in Promotional Campaigns
To make the process transparent and comply with GDPR regulations, we recommend that you include an unsubscribe message in your promotional campaigns. Here is an example to add to the end of your messages:
If you no longer wish to receive promotional messages, please write "unsubscribe me".
This way, your customers will know how to unsubscribe easily and without complications.
4. Managing Unsubscribed Contacts
Once a customer submits the unsubscribe keyword, they will automatically be removed from your active campaign address book. This feature allows you to maintain organized and compliant contact management.
With the Automatic DisenrollmentSendapp Desktop helps you ensure respectful and professional interactions with your customers, improving their experience and increasing trust in your services. Activate this feature today to offer an increasingly transparent and personalized service!
