CONFIGURATION
Connect WhatsApp Business API Meta to SendApp
Step-by-step guide to connecting your official WhatsApp Business API account to SendApp Official and start sending campaigns securely.
BEFORE YOU START
Prerequisites
To complete the connection you need a Meta Business Account (formerly Business Manager) and a dedicated phone number.
Facebook Profile
Active personal account
Meta Business Account
Active Business Manager
Dedicated number
Not used on standard WhatsApp
Payment method
Meta API Billing Card
10 STEPS
Complete Connection Guide
Step 1 — Launch the connection on SendApp
In SendApp go to Settings → WhatsApp settings and click WhatsApp Setup. The Meta connection wizard will open.
Step 2 — Switch Facebook Account
If prompted, confirm the switch to the correct Facebook account and click Continued. Make sure you are using the account that has access to Business Manager.
Step 3 — Facebook Login and Meta Account
Enter the credentials of the Facebook account that has access to your Business Manager and click Log in.
Don't have a Meta Business Account yet?
1) Go to business.facebook.com and click Create account. Enter your company name, first name, and work email address.
2) In Business Settings go to Account → WhatsApp Account, click Add → Create a new WhatsApp account.
3) Add your phone number and verify via SMS or call. Set your display name, category, and description.
4) In Account → WhatsApp Account select your WABA, open People or Partners and grant permissions on Accounts, Numbers and Messages.
5) Go back to SendApp and select the account you just created.
Don't see your account?
Make sure you are Administrator in the Business Account.
Verify that the WABA is in the correct company.
Make sure the number is not used on the standard WhatsApp app.
If “access denied” appears, reassign permissions to the app/partner.
Step 4 — Confirm Identity
Click Continue as [name]. If this is not the right user, use Log in to another account to change profile.
Step 5 — Company data
Select the Portfolio Business (Business Manager), enter company name, website or page, country and possibly the physical address. Click After you.
Step 6 — Select WABA and WhatsApp profile
Select or create your own WhatsApp Business Account (WABA) and its related WhatsApp Business Profile.
Leave the event tracking option enabled if you want automatic logs. Click After you.
Step 7 — Permissions for SendApp/Everysoft
Review permission requests (account management, conversation access, event logs) and click He confirms. These permissions are required for the platform to function fully.
Step 8 — Summary and Payment Method
Meta shows the configuration summary and asks for a payment method For WhatsApp API costs, click here. Add payment method or End if you already have one set up.
Step 9 — Billing
In the center Billing and payments of Meta, add a paper and set it as Default for the correct Business. Go back to the configuration flow and close with End.
Step 10 — Final Verification on SendApp
In WhatsApp settings Check that all data is correct:
Display Name
Connected Number
Message Limits: TIER_1K
Status: CONNECTED
Quality: GREEN
Account: APPROVED
Connected Number
Message Limits: TIER_1K
Status: CONNECTED
Quality: GREEN
Account: APPROVED
Complete the Business Profile with logo (192×192 px), address, email, description, and industry. Click Save. If prompted, perform the number verification via SMS or call by entering the OTP.
EVERYTHING CONNECTED
Your WhatsApp Business API account is ready
Now you can create templates, import contacts and launch your first campaigns. marketing on WhatsApp via the official Meta APIs.