Meta Tech PartnerSendApp Agent Meta API

SendApp: the first platform for Marketing and Customer Support on WhatsApp

Reach, engage and support your customers on WhatsApp and every other channel, from a single platform: marketing campaigns, automated notifications, chatbots and customer service — simple, fast and effective.

  • No credit card required
  • Dedicated support in 6 languages
  • Cancel anytime

Trusted by 30,000+ businesses since 2019, including

Clienti: TIM, WindTre, Generali, Euronics, Tecnocasa, Tecnorete, Yves Rocher, Università di Torino, Toys, Comune di Cortona, La Palestra, Venere.

From zero to live in minutes

No complex setup: connect your channels, prep the AI and contacts, and start communicating.

  1. 01

    Connect your channels

    WhatsApp official API, Instagram, Telegram, email, SMS and widget — all in one inbox.

  2. 02

    Train the AI and import contacts

    Add your site, documents and rules for the assistant; import your address book from CSV in one click.

  3. 03

    Launch campaigns and automate

    Send targeted campaigns, schedule reminders and let the AI reply on its own, day and night.

Everything you need to sell in chat

AI, campaigns, team and automations in a single platform.

01

AI and team

A customer messages you

One contact
AI replies
Your team takes over
Explore the features

An AI that knows your business

Train it on your website, PDFs and price lists: it replies in the customer's language, on every channel, and hands the conversation to your team when a human is needed.

One inbox for the whole team

Every channel in real time, operators with permissions, notes and voice messages. Like WhatsApp, but built for teamwork.

02

Campaigns and contacts

Your segments
Targeted campaign
WhatsAppEmailSMS
Explore the features

Campaigns that get read

Contacts segmented by tag, templates with media and buttons, scheduling with limits and time windows, full reports and retry for failed sends.

Frictionless CRM

Import any CSV, tag, deduplicate and go. Your data stays yours — export it whenever you want.

03

Calendar and automation

Google Calendar
Reminder
WhatsAppEmailSMS
INFO
Explore the features

Calendar and reminders

Recurring multichannel reminders, bookings with Google Calendar and a public booking page.

Keyword automations

The customer types a word and the action fires: auto-reply, tag or list sign-up.

The conversation stays in one placeIllustrative example · fictional data

Two new features that change the game

Beyond chats, SendApp Agent now answers the phone and sells right inside WhatsApp.

Incoming call
Your voice. Your assistant.
From speech to transcript
Illustrative example · fictional data
New

SendApp Voice

Connect your number: the AI answers calls 24/7, in your voice and in the caller’s language.

  • Answers 24/7, in any language
  • Your voice, cloned
  • Real-time transcript
Explore SendApp Voice
WhatsApp Commerce
New

WhatsApp Commerce

Sell products and services without leaving the chat: the AI offers, orders and collects with Stripe to your account.

  • 4 modes: shop, menu, catalog, bookings
  • Stripe payments to your account
  • The AI sends the catalog
Explore WhatsApp Commerce

The creative studio lives inside the platform

The page that captures the lead and the images that make it click are built here, not across five different tools.

Describe the page, the AI builds it

Write what you want to achieve and get a published landing page with the form wired to your CRM: whoever fills it in is already a contact in your inbox.

  • Published on a SendApp domain
  • Form wired to the CRM
  • From 5 to 15 pages depending on plan
Explore AI Landing Page
Describe your business

Create a page for booking a consultation.

Your landing page
Book a consultation
NamePhoneRequest information

Contact in the Leads section

Illustrative example · fictional data

Creative for your campaigns

Generate the images for messages and ads without leaving the platform or opening an editor.

Short videos, ready to send

From text to vertical video for campaigns and social, in the same place you send from.

Explore AI Images & Video

Images and video are charged per generation from the AI credit, a wallet separate from the subscription.

The automations you actually need

Not an abstract engine to configure: the cases that happen in your business every day, ready to go.

When

A customer leaves a full cart

Then

They get a WhatsApp reminder with their products and a link to finish

When

They have an appointment tomorrow

Then

They get the reminder and can reschedule by replying in the chat

When

They write at 11pm, after hours

Then

The AI answers straight away and hands the conversation to the team next morning

When

A request comes in that needs a person

Then

The conversation is assigned to the right agent, with the history in front of them

When

They bought a week ago

Then

You ask how it went and collect the review at the right moment

When

They haven’t bought in three months

Then

They enter a dedicated campaign instead of sitting still in the CRM

Every automation starts from a real event and stops when a person is needed: you decide where.

See all features

Your tools. One place to connect.

Connect your store, CRM and everyday tools. SendApp brings conversations into the way you work.

The tools you already use

SendApp
Connect. Coordinate. Communicate.

Your customers’ channels

WhatsApp
Voice AI
Email
SMS
Instagram
Messenger

Native integrations, webhooks and connectors: see connection methods in the catalog.

Explore integrations

See SendApp at work in your industry

Real conversations: bookings, orders and reminders handled by AI, with your team always in control.

Hi, could I move my appointment on Thursday?
Of course! I have Friday at 9:30 AM or Monday at 3:00 PM. Which works best for you?
Friday at 9:30 works great
Perfect, your appointment has been moved ✅ I'll send you a reminder the day before.

The context behind the results.

Three different ways to use WhatsApp. Results measured on the platform, with the context that matters.

All case studies (Italian)
over 6 months
96.55%delivery rate

9.336 messages · 27 campaigns

B2C brand · opt-in contacts and segmentation

A carefully built list. Messages delivered.

Explore this case (Italian)
over 6 months
95%delivery rate

Utility 95,1% · Marketing 95,0%

Retail and services · marketing and utility updates

Promotions and updates, in one flow.

Explore this case (Italian)
over 6 months
92.82%delivery rate

5.501 messages · 7 sends

E-commerce · transactional messages

Every order needs a message that arrives.

Explore this case (Italian)

Aggregated SendApp data · anonymous businesses

Great software. People who make a difference.

Selected Trustpilot review excerpts, translated from Italian.

Capterra4,6
G25
GetApp4,6
Trustpilot4,1
Google4,2
SourceForge4,5

Trustpilot: 45 reviews · checked September 8, 2026 · Capterra: 10 · Google: 10

Cristina Iacobucci
Their software is excellent
Trustpilot
Michele Cerbella
Highly personalized customer care
Trustpilot
Alessandro Leodardi
An easy-to-use tool
Trustpilot
Gianfranco Zanetti
Immediate availability and expertise
Trustpilot
SendApp Agent

One conversation.
The next step.

Your customer writes. AI understands the request, uses your business information and helps move the conversation forward.

WhatsAppSendApp Agent
Your customer

I’d like to book a consultation.

Your AI assistant

Of course. Would you prefer morning or afternoon?

From chat to your workflow
Organize the appointment
Find details and history
Hand the chat to your team
Illustrative example · demo conversation

Discover what AI thinks about SendApp

Click on any AI model to ask what they know about SendApp

What is the WhatsApp Business API

The WhatsApp Business API (or WhatsApp Cloud API) is Meta’s official infrastructure that lets companies send and receive WhatsApp messages at scale, reliably and compliantly. Unlike the WhatsApp Business app, the API has no interface of its own: it connects to a platform like SendApp Agent, which gives you an inbox, campaigns, automations and an AI WhatsApp chatbot.

SendApp Agent is built on Meta’s official WhatsApp Business API: you activate the WhatsApp Business API in minutes, with no technical skills, and start selling and supporting customers right on WhatsApp.

  • WhatsApp campaigns with Meta-approved templates, delivered at scale.
  • An AI WhatsApp chatbot trained on your data, answering 24/7.
  • Verified number and delivered messages: no bans like with unofficial methods.

Frequently asked questions

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