Enable alternative service

You can try to enable the alternative service if your messages remain in the Pending state for a long time. You just need to open the app and click the Play button to start the service as highlighted in the screenshot below.

However, it is a good idea to follow the instructions below.

Note for phones without Android Stock

Custom battery saver devices

Some device manufacturers like Mi, Honor and others use their own battery saver app. You will need to add the SMS Gateway app to the list of exceptions in the battery saver app if your phone uses a custom battery saver. For example, you can see how I added the SMS Gateway app to the exceptions list on Redimi Note 3.

Autostart authorization

If you're using a device that doesn't have stock Android, it might have permission settings to start automatically. You need to download the latest version of the app from here . If after installation you are asked with the message “Your device is limiting the functionality of the application. Enable / add the application to the whitelist so that it can work normally ”. then it means it is throttling the app. Just hit the OK button and it will take you to the screen where you can whitelist your app.

The latest version of the app may not be able to detect the autostart permission because the app cannot be tested on all devices. If so, you should consult your device manufacturer to see if there is a setting like the one available on your device.

Xiaomi phones

If you are using Xiaomi phone, please make sure you have granted the autorun permission to SMS Gateway app as shown in the following video.

Phones with Vivo and Funtouch operating systems

If you are using the device with Funtouch OS, try the instructions shown here.

Recommended steps if still not working

Even after following the instructions above, if the problem persists, you need to try the app on a different device. We recommend using a stock Android device or a Samsung device for the best experience. It is also preferable to use a device with 4GB or more of RAM for the best experience.

This can happen if you don't have enough balance on your phone to send SMS. It can also happen if the app is unable to report status to the server due to a connection error.

Problems with Color OS devices

If you are using Oppo or Realme devices, the app will ask you every time you send the message. So it is not preferable to use Oppo or Realme devices to use this app.

This app uses your Android device to send SMS, so normal SMS costs will be charged when you send messages using this app.

You can activate the read option received from the navigation pane within the SMS Gateway app on your Android device, as shown in the following screenshot. Any messages you receive after this will be synced with the Admin Panel.

The first thing you need to do is activate “Read Received” from the pop-up navigation pane. You can do this by following this guide.

You need to create a script as suggested in the WebHook Sample Script section of the API page in the admin panel and upload it to the server. Simply provide its URL in the Add Webhook form on the API page and hit the Save button. Now, whenever you get a message on your device, that script will run automatically.

Remember, you can't run the WebHook script directly. That will not work.

Here is a detailed example of how to add it.

[1] Log in to your admin panel and open the API page. The section will be called “Webhook Sample Script” as shown in the screenshot below.

[2] Copy all the text within this section. Now create a PHP file called “hook-example.php” in the root of your server and paste all the text you copied from that section into this file.

[3] Now to make it work you need to add the URL of the file we created. Log in to your Admin Panel and open your API page. You will see a section called “Add webhooks for received messages”. Just enter the URL for “hook-example.php” in the form and hit save as shown below. It is recommended that you provide a secure URL (starts with https: //) if the server URL is also a secure URL.

Yes, this application requires a delivery report for every message you send when you activate “Request a delivery report for every message you send” as shown in the screenshot below. This change will take effect the next time you send messages.

 A policy change has been made by Google for all apps that require SMS-related permissions, as you can see from here .

I have submitted the app for review many times but they have rejected it every time. I also tried to send it with the instructional video with a demo page fully integrated with the app but they rejected the app without even watching the demo.

This does not mean that the app will stop working. The app will work normally but will no longer be available via the Play Store.

Unfortunately, this is out of my hand. I will provide update notifications via CodeCanyon.

If you don't know how to sideload apps, you can follow this guide to install the APK file.

If you have any questions, you can contact Google Play support.

You may get a high error rate when sending messages if you are trying to send them too fast. You can try setting a longer delay from the Profile page to decrease the number of failed messages.

Some countries have different rules for formatting the mobile number when sending messages.

This can also happen if your network operator is throttling your speed or blocking your messages.

Each network operator works differently and the network operator gives a "failed" response. It usually happens when your network operator cannot reach the mobile number. You can try to change the SIM card or use the same SIM on another device.

There is nothing you can do about it if you are still getting an unsuccessful response from the network operator after trying all the instructions given above. You can check the list of error codes shown below to get the reason for the error.

Make sure the following requirements are met to upload the Excel file.

If you are uploading a large Excel file with thousands of messages.