WooCommerce Product Stock Integration with SendApp Agent

Complete step-by-step operating guide

This guide describes the new feature in detail Product Stock of SendApp Agent, designed to connect a WooCommerce site to the chatbot and allow the AI to respond in real time about product availability and prices.
The content is structured to be inserted directly into the page Help of SendApp Agent.

Function Overview

The function Product Stock allows you to:

• Connect WooCommerce to SendApp Agent using a dedicated plugin

• Expose a JSON API endpoint with product data

• Allow the chatbot to query stock in real time

• Provide automatic and always up-to-date responses to users

The fields returned by the endpoint are:

• Product Name

• Available quantity

• Price

1. Activating the Product Stock app on SendApp Agent

Access the dashboard SendApp Agent and from the side menu select Applications.
Locate the app Product Stock and click on Configure.

Please verify that:

• The app is set to Active

• The correct account is selected in the configuration

This operation enables the connection section with WordPress and WooCommerce.

2. Download the WordPress plugin

Inside the Product Stock configuration there is the section WordPress plugins.

From here:

• Click on Download Plugin

• Wait for the message confirming that the download has started successfully.

The downloaded file is a WordPress plugin in . .zip, required to generate the products endpoint.

3. Installing the plugin on WordPress

Log in to your WooCommerce site's WordPress admin panel.

Follow this path:

• Plugin

• Add plugin

• Load plugin

Select the file .zip just downloaded and start the installation.
When finished, click on Activate plugin.

The SendApp plugin will now be available in your WordPress sidebar.

4. Configuring the SendApp Plugin on WordPress

Open the section SendApp Agent from the WordPress menu.

On this screen you can:

• Select the products to include in the endpoint

• Deciding whether to include taxes in the price

• Determine whether to also show products with zero stock

After configuring the desired options, click on Save changes.

Once you save your settings, the plugin automatically generates a Endpoint URL public in the format:

https://tuosito.it/wp-json/sendapp/v1/products

This endpoint returns a JSON array that can be used by the SendApp Agent.

5. Copy the product endpoint

In the same WordPress screen, the field is visible Endpoint URL.

Copy the entire URL, which will be used in the SendApp Agent panel to connect the product catalog.

6. Final configuration on SendApp Agent

Return to the panel SendApp Agent in the section Product Stock Configuration.

Here you have to:

• Paste the copied URL into the field API Endpoint URL

• Verify that the selected account is correct

• Activate the configuration

• Save settings

The button is also available Head Connection to verify that the endpoint is responding correctly.

7. Operation in the chatbot

Once setup is complete:

• SendApp Agent queries the endpoint in real time

• The chatbot uses updated WooCommerce data

• Users receive automatic responses about prices and availability

No manual updates are necessary: every stock or price change on WooCommerce is automatically reflected in the AI responses.

Conclusion

The function Product Stock allows you to transform SendApp Agent into an advanced shopping assistant, seamlessly integrated with WooCommerce.
The entire flow is designed to be simple, reliable, and scalable, ensuring always-updated information and reducing the operational burden on customer support.

For more features and integrations, see other sections of the Help SendApp Agent.