What is WhatsApp Multi-Agent or Multi-user?
The multiuser of Whatsapp This is the ability to use a WhatsApp account across multiple devices. This feature isn't included with the app by default; you must add a complementary service to access it.
Many entrepreneurs and even established companies choose to use unofficial platforms and apps to get free multi-agent functionality from WhatsApp.
Whether you do it because it's cheaper or more accessible, this path can lead to some negative consequences for your business's image.
We explain why here.
Is WhatsApp launching a multi-user feature?
The world's leading messaging app is testing a beta version that will allow you to add multi-agent functionality to your account. This means you can use the same WhatsApp account on up to four different devices.
What does this mean for users?
Currently, you can use WhatsApp on both your phone and your computer, which is useful for most people (as long as your primary phone has a good connection).
However, for companies that use WhatsApp to conduct business and have multiple customer service representatives, this has always been a hindrance when it comes to making their systems more agile and growing their support department.
WhatsApp's new offering in this area is that in addition to being able to connect, the main device on which the app is installed (your mobile phone) does not need an Internet connection for the WhatsApp Multi-User feature to work.
Great news, right? Real-time sync without delays. It's what we've all dreamed of.
How can I start using WhatsApp multi agent?
Unfortunately, no launch date has been announced for this new feature at this time.
As mentioned at the beginning, although some companies choose to find unofficial apps to perform this function, it is not the best choice if you do not want to put your contacts and line at risk. Whatsapp.
That doesn't mean there's no way to get this feature now. There's a very simple way to access it: hire Sendapp.
What benefits can you get from using an official integration such as SendApp?
Sure, you get the multi-user feature without any penalty. But what else?
Import contacts from Whatsapp and other contacts
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