One inbox for the whole team
Every conversation from every channel in one place, in real time. Your team replies together, with history, attachments, internal notes and voice messages — without missing a message.
Team inbox
LiveThe whole team, one conversation
Unified real-time inbox
Every conversation from every channel lands in a single inbox that updates instantly. No tabs open everywhere: it’s all in one place.
Filters to find everything
Filter conversations by status, channel or account and jump straight to the one you need, even when messages pile up.
History, attachments and internal notes
The shared chat keeps the full history with attachments. Add internal notes visible only to the team, invisible to the customer.
Multi-organization teams with roles
Manage multiple organizations and assign roles to team members. Everyone sees and does exactly what they should.
Operators with limited access
Operators only see the accounts you assign them. Delegate conversations without opening everything to everyone.
Voice messages with waveform
Listen to and send voice messages right in the chat, with a waveform player to follow the audio at a glance.
Your team up and running in 3 steps
Connect the channels
Bring every conversation into a single shared inbox, updated in real time.
Invite the team and assign roles
Add operators, define roles and limit each operator to the accounts they should handle.
Reply together
Filter, add internal notes, listen to voice messages and never miss another message.
Put the whole team in one inbox
Conversations, internal notes and voice messages in real time, with the right roles for every person.
Open your inboxFrequently asked questions
What do operators see?
Only the accounts you assign them. Each operator has limited access: delegate conversations without opening everything to everyone.
Can I manage multiple organizations?
Yes. The inbox supports multi-organization teams with roles: run multiple entities and give each member exactly what they need.
What does each conversation include?
The full history with attachments, internal notes visible only to the team, and voice messages with a waveform player.