Customers get a WhatsApp message when the product they ordered arrives, therapy reminders go out on their own and the AI answers questions about hours, duty rotations and availability. The counter serves the people in the pharmacy, not the ones on the phone.
The product someone ordered is in the pharmacy? A WhatsApp message goes out from the number your customers already know, on Meta's official API. No more wasted calls or stock gathering dust on the shelf.
With SendApp AgentRecurring reminders for ongoing therapies and template campaigns for seasonal call-backs: flu shots, sunscreen, self-testing. With lists and tags, the message reaches only the people it's relevant to.
With SendApp AgentTrain the AI on your pharmacy's content: it answers questions about hours, duty rotations, services and bookings, and hands over to the pharmacist whenever the request calls for it.
With SendApp AgentChronic patients, moms, athletes, celiacs: every reminder or promo goes only to the right list.
"DUTY" or "HOURS" trigger automatic replies, even after the shutters come down.
Front counter and back office see the same conversations, with separate logins for each operator.
Customers get a WhatsApp message when the product they ordered arrives, therapy reminders go out on their own and the AI answers questions about hours, duty rotations and availability. The counter serves the people in the pharmacy, not the ones on the phone.