Zadarma and WhatsApp: CRM contacts ready for your conversations
Connect Zadarma: from its events we create or update the contact in SendApp and tag it.
What you get by connecting Zadarma
Contacts reach SendApp on every event, already with name, phone and email.
The automatic tag tells you where each contact comes from and lets you segment without exports.
You contact them when you decide: WhatsApp campaign, chat or API.
How to connect Zadarma to SendApp
Steps taken from the official SendApp guide, read on 19 September 2026.
How it works
On every Zadarma call event we create or update the contact in SendApp: the caller's number becomes a contact and we tag it. We don't send messages on your behalf: you contact the leads whenever you want with a campaign or via API.
Step-by-step setup
- 1Copy your Webhook URL from the box above (select the account first).
- 2Log in to Zadarma and go to the Webhook/Integrations section of the settings.
- 3Paste the URL and select the incoming call notifications (the caller_id becomes the contact):Incoming call NOTIFY_START
- 4Save.
General rule: choose events that include customer data (name, phone or email): without a phone or email the contact is not created.
What happens next
The contacts coming from Zadarma are created and tagged (zadarma) in SendApp. Reach them with a campaign filtering by that tag, or through the API.
Verify
Generate a test call on Zadarma and check that the contact appears in SendApp. Without the caller's number the contact is not created.
More integrations in the same family
Frequently asked questions
Connect Zadarma to SendApp today
Connect Zadarma: from its events we create or update the contact in SendApp and tag it.