WebhookVerified integration

Zadarma and WhatsApp: CRM contacts ready for your conversations

Connect Zadarma: from its events we create or update the contact in SendApp and tag it.

ZadarmaZadarma
SendAppSendApp
Contacts
Name
Phone
Email
SourceZadarma
Illustrative diagramWebhook

What you get by connecting Zadarma

  • Contacts reach SendApp on every event, already with name, phone and email.

  • The automatic tag tells you where each contact comes from and lets you segment without exports.

  • You contact them when you decide: WhatsApp campaign, chat or API.

How it works

On every Zadarma call event we create or update the contact in SendApp: the caller's number becomes a contact and we tag it. We don't send messages on your behalf: you contact the leads whenever you want with a campaign or via API.

Step-by-step setup

  1. Copy your Webhook URL from the box above (select the account first).
  2. Log in to Zadarma and go to the Webhook/Integrations section of the settings.
  3. Paste the URL and select the incoming call notifications (the caller_id becomes the contact):Incoming call NOTIFY_START
  4. Save.

General rule: choose events that include customer data (name, phone or email): without a phone or email the contact is not created.

What happens next

The contacts coming from Zadarma are created and tagged (zadarma) in SendApp. Reach them with a campaign filtering by that tag, or through the API.

Verify

Generate a test call on Zadarma and check that the contact appears in SendApp. Without the caller's number the contact is not created.

Frequently asked questions

Connect Zadarma to SendApp today

Connect Zadarma: from its events we create or update the contact in SendApp and tag it.