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Acuity Scheduling and WhatsApp: automatic reminders for every booking

Connect Acuity Scheduling: every appointment lands in the Agenda in real time, with WhatsApp/SMS/email reminders before it and a message after; moves and cancellations handled on their own.

Acuity SchedulingAcuity Scheduling
SendAppSendApp
Agenda
RemindersWhatsApp
Illustrative diagramNative

What you get by connecting Acuity Scheduling

  • Every booking lands in the SendApp Agenda, with nothing to enter by hand.

  • Messages go out on their own before and after the appointment or the stay, following the rules you set.

  • The customer joins your contacts: you can write to them again after the appointment.

How to connect it

  1. In Acuity: Integrations → API → View credentials.
  2. Copy the User ID and the API Key and paste them in SendApp, under Apps → Acuity Scheduling.

SendApp creates the webhooks itself (Acuity allows at most 25 per account).

An example message

Illustrative example: you write the text.

WhatsApp

Hi Julia, a reminder of your appointment tomorrow at 3pm. If something comes up, reply here and we will move it.

Frequently asked questions

Connect Acuity Scheduling to SendApp today

Connect Acuity Scheduling: every appointment lands in the Agenda in real time, with WhatsApp/SMS/email reminders before it and a message after; moves and cancellations handled on their own.