Native

Hostaway and WhatsApp: automatic reminders for every booking

Connect Hostaway: every reservation lands in the Agenda in real time and every guest gets WhatsApp messages in their own language, before arrival and after check-out.

HostawayHostaway
SendAppSendApp
Agenda
RemindersWhatsApp
Illustrative diagramNative

What you get by connecting Hostaway

  • Every booking lands in the SendApp Agenda, with nothing to enter by hand.

  • Messages go out on their own before and after the appointment or the stay, following the rules you set.

  • The customer joins your contacts: you can write to them again after the appointment.

How to connect it

  1. In Hostaway: Settings → Hostaway API → Create, name the key and copy it: Hostaway shows it only once.
  2. The Account ID is on the same page.
  3. Paste Account ID and key in SendApp, under Apps → Hostaway.

SendApp creates the webhook itself: nothing else to set up.

An example message

Illustrative example: you write the text.

WhatsApp

Hi Julia, a reminder of your appointment tomorrow at 3pm. If something comes up, reply here and we will move it.

Frequently asked questions

Connect Hostaway to SendApp today

Connect Hostaway: every reservation lands in the Agenda in real time and every guest gets WhatsApp messages in their own language, before arrival and after check-out.