HostawaySendApp

Hostaway and WhatsApp: automatic reminders for every booking

Connect Hostaway: every reservation lands in the Agenda in real time and every guest gets WhatsApp messages in their own language, before arrival and after check-out.

Native

What you get by connecting Hostaway

  • Every booking lands in the SendApp Agenda, with nothing to enter by hand.

  • Messages go out on their own before and after the appointment or the stay, following the rules you set.

  • The customer joins your contacts: you can write to them again after the appointment.

How to connect Hostaway to SendApp

Steps taken from the official SendApp guide, read on 19 September 2026.

How to connect it

  1. 1In Hostaway: Settings → Hostaway API → Create, name the key and copy it: Hostaway shows it only once.
  2. 2The Account ID is on the same page.
  3. 3Paste Account ID and key in SendApp, under Apps → Hostaway.

SendApp creates the webhook itself: nothing else to set up.

An example message

Hi Julia, a reminder of your appointment tomorrow at 3pm. If something comes up, reply here and we will move it.

Illustrative example: you write the text.

Frequently asked questions

Connect Hostaway to SendApp today

Connect Hostaway: every reservation lands in the Agenda in real time and every guest gets WhatsApp messages in their own language, before arrival and after check-out.