NativeVerified integration

TicketingHub and WhatsApp: automatic reminders for every booking

Connect TicketingHub: every booking lands in the Agenda the moment it is confirmed, with WhatsApp messages before the experience and the review request after it.

TicketingHubTicketingHub
SendAppSendApp
Agenda
RemindersWhatsApp
Illustrative diagramNative

What you get by connecting TicketingHub

  • Every booking lands in the SendApp Agenda, with nothing to enter by hand.

  • Messages go out on their own before and after the appointment or the stay, following the rules you set.

  • The customer joins your contacts: you can write to them again after the appointment.

How to connect it

  1. Open Apps → TicketingHub in SendApp: the webhook address to copy is there.
  2. In TicketingHub: Dashboard → Advanced → Webhooks. Paste the address and tick the events booking.confirmed, booking.updated, booking.cancelled.
  3. If you set a secret on the webhook, type the same secret into SendApp: it is what proves a call really comes from them.
  4. Optional but recommended: ask TicketingHub for an API token and paste it, so we also pick up whatever a webhook might lose.

An example message

Illustrative example: you write the text.

WhatsApp

Hi Julia, a reminder of your appointment tomorrow at 3pm. If something comes up, reply here and we will move it.

Frequently asked questions

Connect TicketingHub to SendApp today

Connect TicketingHub: every booking lands in the Agenda the moment it is confirmed, with WhatsApp messages before the experience and the review request after it.