Connect GipoNext to SendApp: reminders and recalls for clinics and medical centres

Three differences, and they are real advantages.

You sign in with your GipoNext login, not a key

The connection happens on GipoNext’s site, like signing in with Google to another service. SendApp never sees the password, and access can be revoked at any time from GipoNext.

There are two GDPR consents, not one

GipoNext separates consent to data processing from marketing consent. SendApp respects both: without processing consent a patient doesn’t even enter the address book, and without marketing consent they get no recalls.

It recognises no-shows

GipoNext records when a patient didn’t turn up, as distinct from a cancellation. In recalls you can choose to exclude no-shows.

• Every appointment becomes a row in the SendApp Calendar, with patient, date, time, service and doctor. Moved in GipoNext, it moves here too; cancelled, it is cancelled here too.
• Up to five reminder rules before the visit, on WhatsApp, SMS or email. The reminder follows the visit: if it moves or is cancelled, so does the reminder.
• Recalls for those who haven’t been back for a while, with a daily cap and marketing consent read from the GipoNext record.
• Name, phone, email and date of birth land in SendApp Contacts with the GipoNext tag.

No key needed: you sign in with GipoNext.

1. 1

   Start the connection

   In SendApp go to Applications → GipoNext → Connect GipoNext.

   
2. 2

   Sign in on GipoNext

   You are taken to GipoNext’s page, where you enter your credentials and authorise SendApp. The credentials stay on GipoNext: SendApp only receives permission to read the calendar.

3. 3

   Choose the practice

   If your login manages several practices or sites, choose which one to connect. One connection is for one practice.

4. 4

   The first sync

   SendApp starts reading the calendar. The first appointments appear within seconds; the history continues in the background.

   

From Reminders before the visit → Add rule. Up to five rules, each with:

Available placeholders: {first_name}, {name}, {appointment_date}, {appointment_time}, {operator}. Example: “Dear {first_name}, a reminder of your visit on {appointment_date} at {appointment_time}.”

One extra option compared to AlfaDocs: you can choose not to send reminders for appointments that are not yet confirmed. Useful for practices that confirm by phone first.

A rule that would fall in the past is skipped: if you set “one day before” and the visit is in two hours, that reminder doesn’t go out.

1. The figures at the top: synced appointments, next 7 days, scheduled reminders, recalls.
2. Upcoming appointments: the list read from GipoNext, with the planned reminders.
3. Sync history: every run, with what was read and created.

In the Calendar every imported appointment carries the GipoNext badge.

• Read-only: you cannot book from SendApp into GipoNext.
• One practice per connection: several sites, several connections.
• Up to 5 reminder rules.
• Not instant: GipoNext doesn’t notify changes, SendApp checks every few minutes.
• Past reminders are not recovered.